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  7. Debt Resolution Officer - Senior
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LOLC (CAMBODIA) PLCPhnom PenhActive opening
LOLC (Cambodia) Plc.

Debt Resolution Officer - Senior

Banking/FinancePosted 1 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

2+ Years

Level

Individual Contributor

Work Mode

On-site

Industry

Banking/Finance

Languages

Khmer, English

Apply Now

About the role

  • Join the Branch Director, Deputy Branch Director, and Head of Sales/Financial Service Advisor to prepare plans for collecting debts from the branch's ledger.
  • Cooperate with the Deputy Branch Director, Head of Sales/Financial Service Advisor, and Financial Service Advisor to promote the resolution of overdue debts of 180 days or more and to effectively collect debts from the branch's ledger.
  • Ensure all relevant branch staff have timely reports on debt write-offs and overdue customer lists.
  • Monitor the debt collection performance of the Deputy Branch Director, Head of Sales/Financial Service Advisor, to provide solutions and report obstacles to the Branch Director.
  • Participate in the preparation of legal documents related to debt resolution.
  • Prepare reports on overdue debt resolution and debt write-offs, including reviewing requests for debt write-offs from the branch.
  • Monitor the legal process for debt resolution for their respective branches.
  • Work closely with the Branch Director in resolving overdue and written-off debts.

Requirements

  • Bachelor's degree in Management, Marketing, or equivalent qualifications.
  • Must have at least 2 years of experience working with microfinance institutions.
  • General and Technical Skills: Ability to analyze financial reports and operational reports, including payment schedules and debt status reports.
  • Knowledge of financial and banking law and contract law of the Kingdom of Cambodia.
  • Proficient in computer use (Microsoft Word and Excel).
  • Soft Skills: Possess communication skills, keen observation of human behavior, and negotiation skills.

Required Skills

ManagementMarketingMicrofinanceFinancial Report AnalysisOperational Report AnalysisPayment Schedule AnalysisDebt Status ReportingFinancial Law (Cambodia)Banking Law (Cambodia)Contract Law (Cambodia)Microsoft WordMicrosoft ExcelCommunication SkillsObservation of Human BehaviorNegotiation SkillsExcel

About LOLC (CAMBODIA) PLC

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LOLC's vision is to be the most trusted provider of inclusive financial services in Cambodia. As a Cambodia’s leading microfinance institution, LOLC (Cambodia) Plc. is renowned for delivering financial solutions that meet the needs of Cambodian families, entrepreneurs and customers who look for economic opportunity to transform the quality of their lives. In 1994, LOLC (Cambodia) Plc. was founded as a credit program managed by a non-profit organization (Catholic Relief Service) and incorporated as Thaneakea Phum (Cambodia) Ltd. (TPC) in 2002. In 2003, the National Bank of Cambodia licensed TPC as a microfinance institution. In 2015, Thaneakea Phum (Cambodia) Ltd. changed its name to LOLC (Cambodia) Plc. (LOLC) and obtained a microfinance deposit taking license from the National Bank of Cambodia at the same time. LOLC Cambodia’s mission is to create lasting positive impact on the communities it serves through the sustainable delivery of inclusive and client-centric financial services, while at the same time generating stakeholder value. LOLC Cambodia’s mission is to create lasting positive impact on the communities it serves through the sustainable delivery of inclusive and client-centric financial services, while at the same time generating stakeholder value.

Employees

201 to 500

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

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