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  7. Supervisory American Citizen Services Assistant
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U.S. Embassy in CambodiaPhnom PenhActive opening
U.S. Embassy in Cambodia

Supervisory American Citizen Services Assistant

GeneralPosted 2 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Salary

USD 1,790 - 1,790

Level

Lead

Work Mode

On-site

Languages

English

Apply Now

About the role

  • The jobholder (JH) reports to the American Citizen Services (ACS) Chief, leads a team of three Locally Employed (LE) Staff, and performs the full range of special consular services, as well as non-emergency services such as passport, citizenship, and notarial at a high-volume post.
  • The JH will provide recommendations to the ACS chief of work responsibility delegation, to include American eligible family members assigned to the ACS unit.
  • The incumbent is not confined to any one segment of ACS work but must handle the full spectrum of services with a high degree of independence, consults with ACS officers on more difficult and complicated cases.
  • The incumbent is expected to establish and maintain critical contacts in the host government and civil society, provide sound professional advice and recommendations to deal with the most difficult and sensitive issues affecting U.S. citizen clients, and work independently to consistently appraise himself or herself in changes to local regulations and conditions that affect U.S. citizens in Cambodia.
  • The JH will develop and oversee any standard operating procedures (SOPs) relating to ACS and will advise the ACS chief on responses to ACS scenarios.

Required Skills

LeadershipTeam ManagementConsular ServicesPassport ServicesCitizenship ServicesNotarial ServicesWork Responsibility DelegationIndependenceProblem SolvingConsultationRelationship ManagementHost Government RelationsCivil Society RelationsProfessional AdviceIssue ResolutionAdaptabilityRegulation AnalysisProcedure DevelopmentStandard Operating Procedures (SOPs)Scenario Response Planning

Schedule & Flexibility

Hours per week:40
Schedule:standard

Compensation Details

Salary:OK Transparent

About U.S. Embassy in Cambodia

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The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

More at U.S. Embassy in Cambodia

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