Cellcard (CamGSM PLC.)

Senior Specialist, A2P & Interconnect Operations

ឱកាសការងារពិសេសInformation Technologyបានបង្ហោះ 3 mo ago

Location

Boeng Keng Kang | Phnom Penh

Job Type

FULLTIME

Experience

5+ Years

Experience level

កម្រិតមជ្ឈម

Work Mode

On-site

Industry

ទូរគមនាគមន៍

អំពីតួនាទី និងភារកិច្ច

Manage interconnect operations, including A2P SMS traffic monitoring, routing optimization, and operational efficiency.
Coordinate with partners and vendors to ensure seamless service delivery and adherence to contractual agreements.
Support billing, clearing, and settlement processes, ensuring accuracy and timely reconciliation.
Monitor KPIs, generate operational reports, and provide actionable insights for performance improvement.
Detect and prevent fraud, including grey route monitoring, and implement proactive risk mitigation measures.
Ensure compliance with regulatory requirements and industry standards.
Support customer and partner inquiries, providing technical guidance and problem resolution.
Collaborate with cross-functional teams (Finance, Technical, Commercial) to drive operational efficiency and revenue growth.

លក្ខខណ្ឌតម្រូវការងារ

Bachelor’s degree in Telecommunications, Electrical Engineering, Information Technology, Computer Science, or a related field.
Minimum 5 years of experience in telecom, interconnect, or messaging operations.
Strong knowledge of interconnect operations, A2P messaging, routing, traffic optimization, and fraud prevention.
Analytical and business acumen, including experience in billing, settlement, revenue assurance, and commercial awareness.
Financial skills, familiar with P&L concepts and operational budgeting.
Strong analytical skills to interpret data, monitor KPIs, and provide actionable insights.
Excellent planning, organization, and project management skills.
Professional communication and collaboration skills, with strong attention to detail.
Ability to work cross-functionally with technical, commercial, and finance teams.

ជំនាញចាំបាច់

TelecommunicationsElectrical EngineeringInformation TechnologyComputer ScienceTelecom OperationsInterconnect OperationsMessaging OperationsA2P MessagingRoutingTraffic OptimizationFraud PreventionBillingSettlementRevenue AssuranceP&L ConceptsOperational BudgetingAnalytical SkillsBusiness AcumenCommercial AwarenessFinancial Skills

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អំពី Cellcard (CamGSM PLC.)

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

Launched in 1997, Cellcard is Cambodia’s longest-serving and only 100% Cambodian-owned operator, reputed for its long history of first-to-market innovations, outstanding customer service and fast, reliable mobile network. Considered as one of the leading telco companies in Cambodia, Cellcard services over four million customers with nationwide coverage and an expansive dealer and distribution network.

Employees

1001 to 5000

Industry

ទូរគមនាគមន៍

City

Phnom Penh