DeMoQ (Cambodia) Co., Ltd.

Account Service Manager

GeneralPosted 1 w ago

Location

Phnom Penh

Job Type

FULLTIME

Work Mode

On-site

Industry

Marketing Services

Languages

English, Khmer

Description

Client Relationship Management: Serve as the main point of contact for assigned clients, building trusted, long-term relationships.
Understand clients' brand and marketing objectives to provide proactive recommendations.
Lead client meetings, presentations, status updates, and campaign reviews.
Manage client expectations, feedback, and escalations professionally and promptly.
Project & Campaign Management: Prepare clear, insightful briefs for creative, strategy, media, and digital teams.
Coordinate cross-functional teams to deliver campaigns on time, on brief, and within budget.
Develop and manage project timelines, plans, and approval flows.
Financial & Account Administration: Prepare quotations, estimates, and scopes, and track account budgets and billing.
Monitor account profitability, load, and resource allocation.
Quality Control & Performance Reporting: Review all deliverables for quality, accuracy, and alignment with client briefs and brand guidelines.

Required Skills

Client Relationship ManagementProject ManagementCampaign ManagementClient Meetings & PresentationsAccount AdministrationFinancial Tracking & BudgetingResource AllocationQuality ControlPerformance ReportingCross-functional Team Coordination