DeMoQ (Cambodia) Co., Ltd.

Account Director

GeneralPosted 5 d ago

Location

Phnom Penh

Job Type

FULLTIME

Work Mode

On-site

Industry

Advertising Services

Languages

English, Khmer

Description

The Account Director is responsible for leading and growing the agency's key client portfolio, ensuring the delivery of high-quality integrated digital marketing and advertising solutions that achieve client objectives.
This role oversees client relationships, account strategy, campaign delivery, team leadership, and revenue growth while ing closely with the Managing Director to drive development, client satisfaction, and agency profitability.
DUTIES & RESPONSIBILITIES: Client Relationship Management Serve as the senior point of contact for key clients, building strong, long-term, and trusted partnerships.
Develop a deep understanding of clients' es, industries, competitors, and marketing objectives.
Lead regular client meetings, reviews, and presentations to report performance and recommend improvements.
Manage client expectations, resolve escalated issues, and ensure high levels of client satisfaction and retention.
Account Strategy & Planning Lead the development of integrated digital marketing and advertising strategies aligned with client goals.
Translate client briefs into clear strategic direction and briefs for creative, media, and digital teams.
Prepare annual and campaign-level account plans, including objectives, timelines, budgets, and KPIs.
Development & Revenue Growth Identify opportunities to grow existing accounts through upselling, cross-selling, and new service offerings.
Support the Managing Director in new pitches, proposals, presentations, and client acquisition.
Achieve assigned revenue, profitability, and client growth targets.
Monitor market trends, competitor activities, and industry developments to identify new opportunities.
Campaign & Project Delivery Oversee end-to-end execution of campaigns and projects,.

Requirements

S: Khmer ual concepts in Khmer and English for Facebook, TikTok, Instagram, YouTube, LinkedIn, and Telegram.
Coordinate with graphic designers, videographers, and copywriters to produce high-quality images, short-form videos, and Reels.
Ensure all content follows brand guidelines, tone of voice, and approved messaging.
Social Media Channel Management , publish, and manage daily posts across all assigned social media platforms.
Maintain page settings, profiles, and content libraries to ensure a consistent and up-to-date brand presence.
Stay current with platform updates, algorithm changes, and emerging social media trends.
Social & Campaign Execution Set up, monitor, and optimize social campaigns on Meta Ads Manager, TikTok Ads Manager, and other platforms.
Support campaign planning, audience targeting, budget allocation, and A/B testing.
Coordinate influencer, KOL, and partnership activities in line with campaign objectives.
Track ad spend and ensure campaigns are delivered within approved budgets and timelines.
Community Management & Engagement Respond to comments, messages, and reviews promptly and professionally in line with brand guidelines.
Build and nurture online communities through interactive content, contests, and live sessions.
Identify and escalate negative feedback, complaints, or potential reputatio.

Required Skills

KhmmerEnglishFacebookTikTokInstagramYouTubeLinkedInTelegramGraphic Design CoordinationVideography CoordinationCopywriting CoordinationBrand Guideline AdherenceTone of Voice ApplicationMessaging ApprovalSocial Media Channel ManagementContent PublishingContent ManagementPage Settings ManagementProfile ManagementContent Library Management

Schedule & Flexibility

Hours per week:40

Schedule:standard

Benefits

Competitive salary based on experience and qualifications
Public holidays and annual leave in accordance with Cambodian Labour Law
NSSF registration and coverage as applicable
Professional development and career growth opportunities
Collaborative and professional ing environment
Seniority Pay

About DEMOQ (Cambodia) Co., Ltd.

Company page Visit Website

We are now looking for qualified candidate to fulfill the position below:

Industry

Advertising Services

More at DEMOQ (Cambodia) Co., Ltd.

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3 open

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Description

The Account Director is responsible for leading and growing the agency's key client portfolio, ensuring the delivery of high-quality integrated digital marketing and advertising solutions that achieve client objectives.
This role oversees client relationships, account strategy, campaign delivery, team leadership, and revenue growth while ing closely with the Managing Director to drive development, client satisfaction, and agency profitability.
DUTIES & RESPONSIBILITIES: Client Relationship Management Serve as the senior point of contact for key clients, building strong, long-term, and trusted partnerships.
Develop a deep understanding of clients' es, industries, competitors, and marketing objectives.
Lead regular client meetings, reviews, and presentations to report performance and recommend improvements.
Manage client expectations, resolve escalated issues, and ensure high levels of client satisfaction and retention.
Account Strategy & Planning Lead the development of integrated digital marketing and advertising strategies aligned with client goals.
Translate client briefs into clear strategic direction and briefs for creative, media, and digital teams.
Prepare annual and campaign-level account plans, including objectives, timelines, budgets, and KPIs.
Development & Revenue Growth Identify opportunities to grow existing accounts through upselling, cross-selling, and new service offerings.
Support the Managing Director in new pitches, proposals, presentations, and client acquisition.
Achieve assigned revenue, profitability, and client growth targets.
Monitor market trends, competitor activities, and industry developments to identify new opportunities.
Campaign & Project Delivery Oversee end-to-end execution of campaigns and projects,.

Requirements

S: Khmer ual concepts in Khmer and English for Facebook, TikTok, Instagram, YouTube, LinkedIn, and Telegram.
Coordinate with graphic designers, videographers, and copywriters to produce high-quality images, short-form videos, and Reels.
Ensure all content follows brand guidelines, tone of voice, and approved messaging.
Social Media Channel Management , publish, and manage daily posts across all assigned social media platforms.
Maintain page settings, profiles, and content libraries to ensure a consistent and up-to-date brand presence.
Stay current with platform updates, algorithm changes, and emerging social media trends.
Social & Campaign Execution Set up, monitor, and optimize social campaigns on Meta Ads Manager, TikTok Ads Manager, and other platforms.
Support campaign planning, audience targeting, budget allocation, and A/B testing.
Coordinate influencer, KOL, and partnership activities in line with campaign objectives.
Track ad spend and ensure campaigns are delivered within approved budgets and timelines.
Community Management & Engagement Respond to comments, messages, and reviews promptly and professionally in line with brand guidelines.
Build and nurture online communities through interactive content, contests, and live sessions.
Identify and escalate negative feedback, complaints, or potential reputatio.