IBANK (CAMBODIA) PLC

Customer Service Representative

Customer ServicePosted 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

1+ Years

Experience level

Mid-Senior

Work Mode

On-site

Industry

Insurance

Languages

English, Khmer

About the role

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services.
Going out to support Sales such as Open new account, KHQR, Payroll and some product like Deposit, Loan that under Retail Banking product.
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs.
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

Requirements

Degree in banking and finance, Accounting, Business or any related discipline.
Minimum 1 years relevant working experience with commercial bank or financial.
Organizational and time management skills.
Ability to work effectively in a team environment.
Sound sales and negotiation skills.
Sound written and verbal communication skills.
Understanding of economic climate and impact of country factors on customer’s business as well as the bank.
Articulate with strong writing skill in English and Khmer.
High degree of self-motivation and excellent interpersonal skills.

Required Skills

BankingFinanceAccountingBusinessCommercial bankingOrganizational skillsTime management skillsTeamworkSales skillsNegotiation skillsWritten communication skillsVerbal communication skillsEconomic climate understandingInterpersonal skillsEnglishKhmer

Schedule & Flexibility

Schedule:standard

Compensation Details

Bonus:performance bonus

About IBANK (CAMBODIA) PLC

Company page Visit Website

IBANK (CAMBODIA) BANK PLC. is a commercial bank that registered and has operated under the law of Kingdom of Cambodia. The Head Office is located at No. 83, Preah Norodom Blvd, Sangkat Phsar Tmey 3, Khan Daun Penh, Phnom Penh, Cambodia.

Employees

201 to 500

Industry

Insurance

City

Phnom Penh