About the role
- Developing and sustaining long-lasting relationships with Japanese customers.
- Calling potential Japanese customers to explain Bank's products/services and encourage purchases.
- Answering Japanese customers' questions and escalating complex issues to the relevant departments as needed.
- Cross-selling bank product to Japanese customers.
- Maintaining an accurate record of all sales, scheduled Japanese customer appointments, and Japanese customer complaints.
- Collaborating with the brand and marketing strategy department to ensure that the Bank is reaching its target audience.
- Informing product developers of possible product improvements and changes to ensure that Bank's products/services meet current market needs.
- Preparing cost-benefit analyses for prospective and existing Japanese customers to determine the most suitable purchase options.
- Assist to line manager to achieve the goal/target.
- Report all matters to line manager.
Requirements
- Bachelor's degree in finance and banking, accounting or business administration, business management, marketing, or related field is preferred.
- Proven sales experience and good connection with Japanese Owner Company, Restaurant, Buinsessperson
- Sound knowledge of sales strategies and industry regulations.
- Strong analytical and problem-solving skills.
- Experiences with Japanese customers' relationship management and Japanese customer services.
- Good comment of Japanese and English communication skill.
- Microsoft Office and another computer skill is a plus.
- Effective communication skills.
Required Skills
SalesJapanese Owner Company RelationsRestaurant RelationsBusinessperson RelationsSales StrategiesIndustry Regulations KnowledgeAnalytical SkillsProblem-Solving SkillsJapanese Customer Relationship ManagementJapanese Customer ServiceJapanese CommunicationEnglish CommunicationMicrosoft OfficeComputer SkillsEffective Communication
Benefits
- Salary
- Lunch Allowance
- Khmer New Year/Pchum Ben Bonus 150% of Salary
- Seniority Payment
- Insurance
- Benefits follow Cambodia Labor
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