Artisans Angkor

Senior Marcom Manager

DesignPosted 2 mo ago

Location

Siemreap Province

Job Type

FULLTIME

Experience level

Mid-Senior

Work Mode

On-site

Industry

Retail

Languages

English, Khmer

About the role

The Senior Marcom Manager is responsible for translating Artisans Angkor's brand strategy and creative vision into integrated marketing plans that strengthen the company's position as Cambodia's leading lifestyle luxury brand.
Reporting under the brand and creative direction of the Creative & Brand Director, the Senior Marcom Manager develops, implements, and evaluates marketing initiatives that build brand awareness, strengthens customer engagement, drive retail performance, increases visitation to Artisans Angkor's cultural sites, and supports the organization's commercial objectives.
The role collaborates across Retail, Product Development, Tourism Experiences, Development, and Operations to ensure that all marketing activities consistently reflect Artisans Angkor's brand identity while delivering measurable results.
DUTIES & RESPONSIBILITIES: Marketing Strategy & Planning Translate the brand strategy established by the Creative & Brand Director into annual and quarterly marketing plans.
Develop integrated marketing campaigns aligned with commercial objectives.
Prepare annual marketing budgets, campaign calendars, and implementation plans.
Define marketing KPIs and evaluate campaign performance.
Present marketing plans and results to senior management.
Integrated Marketing Campaigns Plan and deliver integrated campaigns across retail, tourism, digital, events, public relations, and partnerships.
Coordinate product launches, seasonal campaigns, and promotional initiatives.
Ensure consistency across all customer touchpoints.
Retail & Visitor Experience Marketing Develop marketing initiatives that increase retail traffic and sales.
Support marketing for Artisans Angkor's boutiques, airport retail, and visitor experiences.
Collaborate with Retail and Tourism teams to enhance the customer journey and visitor experience.
Digital Marketing & Customer Engagement Lead digital marketing initiatives across web, social media, email marketing, and CRM.
Improve customer acquisition, engagement, retention, and online conversion.
Monitor digital performance and optimize campaigns based on analytics.

Requirements

We are seeking a strategic, creative, and commercially minded leader with experience in luxury, lifestyle, tourism, hospitality, design, or culture.
If you want to build a brand, champion Khmer craftsmanship, and create impact with global ambition, we would love to hear from you.