FHI 360

IT Intern

Information TechnologyPosted 1 mo ago

Location

Phnom Penh

Job Type

INTERNSHIP

Experience

Fresh Graduate

Experience level

Internship

Work Mode

On-site

Languages

Khmer, English

About the role

The IT Intern will closely with the IT Officer and other relevant colleagues for six months.
The internship is designed to provide practical experience that complements university studies in Computer Science, Information Technology, Computer Engineering and Management Information Systems or related fields.
Skills Gained and Learning Opportunities: Practical experience providing first-level IT support in a professional office environment.
Hands-on exposure to computer hardware, Windows operating systems, software installation, printers, and common peripherals.
Familiar with Microsoft 365 applications, including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.
Practical understanding of LAN, Wi-Fi, internet connectivity, and basic net troubleshooting.
Assist with IT asset inventory, equipment issuance and return, recordkeeping, and stock verification.
Improved customer service, problem-solving, communication, team, and technical documentation skills.
Shadowing, mentoring, and on-the-job training with IT professionals.
IT Operations Support: Assist employees with basic computer, software, printer, email, meeting-room equipment, and connectivity issues, and escalate unresolved incidents to the supervisor.
Support the setup, installation, configuration, update, and maintenance of approved computers, operating systems, applications, and peripheral devices.
Assist with onboarding and offboarding activities, including station preparation, equipment handover or return, and approved user-account requests.

Requirements

Undergraduate Degree in third- or fourth-year university student in Computer Science, Information Technology, Computer Engineering, Management Information Systems, or a related field, or within one year of graduation General & Technical Skills Able to commit to a six-month internship and follow the organization’s regular.
Basic knowledge of Windows, computer hardware, software installation, Microsoft Office or Microsoft 365, email, and neting concepts.
Interest in IT support, digital communications, data systems, information management, or related technology areas.
Basic graphic design, photography, social media, databases, or DHIS2 exposure is an advantage but not required.
Able to read, write, and communicate effectively in Khmer and English.
Soft Skills Responsible, well-organized, eager to learn, attentive to detail, and able to maintain confidentiality.
Good analytical, troubleshooting, customer-service, communication, and time-ma.

Required Skills

Windowscomputer hardwaresoftware installationMicrosoft OfficeMicrosoft 365emailnetworking conceptsIT supportdigital communicationsdata systemsinformation managementgraphic designphotographysocial mediadatabasesDHIS2KhmerEnglishResponsiblewell-organized

Schedule & Flexibility

Schedule:flexible

About FHI 360

Visit Website

FHI 360 is a nonprofit organization that mobilizes research, resources and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives.

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About the role

The IT Intern will closely with the IT Officer and other relevant colleagues for six months.
The internship is designed to provide practical experience that complements university studies in Computer Science, Information Technology, Computer Engineering and Management Information Systems or related fields.
Skills Gained and Learning Opportunities: Practical experience providing first-level IT support in a professional office environment.
Hands-on exposure to computer hardware, Windows operating systems, software installation, printers, and common peripherals.
Familiar with Microsoft 365 applications, including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.
Practical understanding of LAN, Wi-Fi, internet connectivity, and basic net troubleshooting.
Assist with IT asset inventory, equipment issuance and return, recordkeeping, and stock verification.
Improved customer service, problem-solving, communication, team, and technical documentation skills.
Shadowing, mentoring, and on-the-job training with IT professionals.
IT Operations Support: Assist employees with basic computer, software, printer, email, meeting-room equipment, and connectivity issues, and escalate unresolved incidents to the supervisor.
Support the setup, installation, configuration, update, and maintenance of approved computers, operating systems, applications, and peripheral devices.
Assist with onboarding and offboarding activities, including station preparation, equipment handover or return, and approved user-account requests.

Requirements

Undergraduate Degree in third- or fourth-year university student in Computer Science, Information Technology, Computer Engineering, Management Information Systems, or a related field, or within one year of graduation General & Technical Skills Able to commit to a six-month internship and follow the organization’s regular.
Basic knowledge of Windows, computer hardware, software installation, Microsoft Office or Microsoft 365, email, and neting concepts.
Interest in IT support, digital communications, data systems, information management, or related technology areas.
Basic graphic design, photography, social media, databases, or DHIS2 exposure is an advantage but not required.
Able to read, write, and communicate effectively in Khmer and English.
Soft Skills Responsible, well-organized, eager to learn, attentive to detail, and able to maintain confidentiality.
Good analytical, troubleshooting, customer-service, communication, and time-ma.