Prospecting and New Business Development:

• Deploy & qualify the potential customers who have the enquiry of Ocean Freight/Airfreight/Customs/Trucking services.
• Execute strategies for each identified target business opportunity.
• Establish and perform Monthly, Quarterly, and Annual account strategic plans, in line with Global/Regional Sales Strategy and market developments.
• Execute Sales activities (Identify/Qualifying/Value Proposition/Negotiating/Deal Close) with target different vertical customers (Technology/Automotive/FMCG/Retail/Fashion Lifestyle & Chemical) Stay on track with New Customer acquisition targets and increasing “Share of Wallet” with existing customers.
• Consecutively monitor own performance against Monthly/Quarterly Sales Target assigned by Sales Management team.
• Frequently attend weekly/monthly sales meeting to boost up the Sales KPI & deep dive the healthy pipeline.

Account Management:

• Develop, maintain and grow the existing relationships with principals/business partners, in line with the agreed SLAs/KPIs per customer needs and to enhance the customer experience and retention.
• Ensure awareness on BLFS’s suite of services within the network, acting as the ambassador for BLA promoting all new offerings, products and solutions.
• Monitor and analyze active accounts’ volumes, revenue contribution, and overall performance and action accordingly if off track.
• Identify and implement cross selling opportunities from the existing BLA array of service offerings.
• Submit customer performance analysis & customer background to senior management (if required).

Tender Management:

• Identify and pursue tender opportunities (if any) with the existing customer base as well as for new business opportunities, in line with the BLFS Global Tender Process.
• Collaborate with the correct stakeholder/team/department, in line with the tender process, to ensuring optimal success for BLFS and the customer.

Credit Management:

• Coordinate with AR-FIN to follow payment on time that is aligned with credit term granted to customers.
• In line with the BLFS credit management policy and in cooperation with the Finance Department in order to minimize BLFS exposure to receivable risk.
• Contribute to the Team’s speedy resolution to such challenges, protecting the interests of BLFS as first priority.
• Sales Initiatives Initiate the discussion with internal stakeholders and relevant parties to identify and develop new products and services to help meet customers’ evolving needs.
• Identify and share with senior leadership perceived gaps in BLFS services.