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Phare Performing Social Enterprise Co., LtdSiem ReapActive opening
Phare Performing Social Enterprise Co., Ltd

Operations Manager

GeneralPosted 1 mo ago

Location

Siem Reap

Job Type

FULLTIME

Experience

5+ Years

Level

Senior

Work Mode

On-site

Languages

English, Khmer

Apply Now

About the role

<div class="blog-text" style="text-align: justify;"><div class="blog-text"><div class="separator" style="clear: both; text-align: center;"><a href="https://pharecircus.org/join-the-team/" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="100" data-original-width="200" height="100" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3HoaYFyW7dt-s_DMDT5bylzxMC2NXb0v2LcK-y2ve6UtRaRH3Gj4VpJEC6EqbCWKH8yWbN_eldXcC8L7NzecGADNCQTHxaLcj3sTNz-uImkK-k79z6IqgZMOAAyEyL1iOHRRuNoBSy2UZj-EnTmDtldY8mFFUelwPx0Bwj71uLMHDJ5-SKfDPe_O0G-c/s1600/logo.jpg" width="200" /></a></div>Location:&nbsp; SiemReap<br /><br />Phare Performing Social Enterprise Co., Ltd (PPSE) <span class="noselect"> is </span>a Limited Company <span class="noselect"> in </span>which Phare Ponleu Selpak Association (PPSA), <span class="noselect"> a </span>local non-government organization <span class="noselect"> is </span>the majority shareholder. It operates <span class="noselect"> a </span>daily <span class="noselect"> performance </span>venue <span class="noselect"> in </span>Siem Reap, Cambodia, called “Phare, <span class="noselect"> the </span>Cambodian Circus”.</div><div class="blog-text"><br /><b>Roles and Responsibilities</b>:<ul class="job-detail-req"><li class="indent-0"><span>Manage, develop <span class="noselect"> and </span>coach <span class="noselect"> all </span>members <span class="noselect"> of </span>operations staff <span class="noselect"> in </span>Phare, <span class="noselect"> The </span>Cambodian Circus.</span></li><li class="indent-0"><span>Develop, implement, <span class="noselect"> and </span>maintain operational procedures that uphold <span class="noselect"> the </span>cultural integrity <span class="noselect"> and </span>authenticity <span class="noselect"> of </span>all tours, exhibits, <span class="noselect"> and </span>activities.</span></li><li class="indent-0"><span>Ensure <span class="noselect"> the </span>smooth daily <span class="noselect"> operations </span>of Phare, <span class="noselect"> The </span>Cambodian Circus.</span></li><li class="indent-0"><span>Ensure <span class="noselect"> the </span>consistent delivery <span class="noselect"> of </span>high-quality, engaging, <span class="noselect"> and </span>educational visitor experiences.</span></li><li class="indent-0"><span>Ensure <span class="noselect"> all </span>reasonable measures <span class="noselect"> of </span>cleanliness, strict adherence <span class="noselect"> to </span>all health, safety, <span class="noselect"> and </span>security protocols <span class="noselect"> for </span>visitors <span class="noselect"> and </span>staff.</span></li><li class="indent-0"><span>Ensure compliance <span class="noselect"> with </span>all relevant local, national, <span class="noselect"> and </span>international tourism regulations <span class="noselect"> and </span>cultural heritage preservation guidelines.</span></li><li class="indent-0"><span>Takes effort <span class="noselect"> in </span>Revenues Generation <span class="noselect"> of </span>Phare, <span class="noselect"> the </span>Cambodian Circus including shows revenues, extra <span class="noselect"> services </span>revenue, F&amp;B <span class="noselect"> and </span>Merchandise Sales Revenue.</span></li><li class="indent-0"><span>In consultation <span class="noselect"> with </span>the Executive Management team <span class="noselect"> and </span>with approval <span class="noselect"> from </span>their direct reporting lines, develop and, where necessary, participate <span class="noselect"> in </span>creating policies <span class="noselect"> and </span>procedures <span class="noselect"> for </span>the best practices <span class="noselect"> of </span>Phare, <span class="noselect"> the </span>Cambodian Circus. These include, <span class="noselect"> but </span>are not limited to: Internal Rules <span class="noselect"> and </span>Disciplinary Code, Internal <span class="noselect"> and </span>External Communications Strategy, Crisis Management Procedure, Venue Safety Procedure, Incident <span class="noselect"> and </span>Accident Procedure, <span class="noselect"> and </span>Building Security Policy.</span></li><li class="indent-0"><span>Supervise <span class="noselect"> and </span>monitor <span class="noselect"> the </span>Artistic <span class="noselect"> Manager </span>in maintaining <span class="noselect"> the </span>show quality <span class="noselect"> to </span>its best, ensure training <span class="noselect"> and </span>rehearsals <span class="noselect"> are </span>properly led <span class="noselect"> for </span>best artists preparation <span class="noselect"> and </span>physical condition</span></li><li class="indent-0"><span>Supervise <span class="noselect"> and </span>monitor <span class="noselect"> the </span>Technical <span class="noselect"> Manager </span>in coaching his team, ensure <span class="noselect"> the </span>best sound <span class="noselect"> and </span>light quality during <span class="noselect"> the </span>shows.</span></li><li class="indent-0"><span>Supervise <span class="noselect"> and </span>monitor <span class="noselect"> the </span>Customer Experience Team <span class="noselect"> to </span>ensure <span class="noselect"> a </span>great customer experience <span class="noselect"> on </span>the welcoming, information providing, fast ticket delivering, smooth big top seating. Make sure <span class="noselect"> of </span>the POS accuracy <span class="noselect"> and </span>close reports after <span class="noselect"> the </span>show.</span></li><li class="indent-0"><span>Conduct <span class="noselect"> performance </span>evaluations <span class="noselect"> and </span>provide ongoing feedback <span class="noselect"> and </span>development opportunities <span class="noselect"> for </span>PCC teams leaders, including cultural training.</span></li><li class="indent-0"><span>Coordinate training

  • Capacity Building &amp; professionalization <span class="noselect"> of </span>Cambodian performing arts actors towards <span class="noselect"> a </span>sustainable culture industry.</span></li><li class="indent-0"><span>Foster <span class="noselect"> a </span>positive <span class="noselect"> and </span>collaborative <span class="noselect"> work </span>environment that emphasizes cultural awareness, exceptional customer service, <span class="noselect"> and </span>continuous learning.</span></li><li class="indent-0"><span>Collaborate effectively <span class="noselect"> with </span>internal departments <span class="noselect"> to </span>ensure alignment <span class="noselect"> of </span>operational goals <span class="noselect"> with </span>overall organizational objectives.</span></li><li class="indent-0"><span>Build <span class="noselect"> and </span>maintain strong relationships <span class="noselect"> with </span>local communities, government bodies, cultural institutions, suppliers, <span class="noselect"> and </span>tourism partners.</span></li></ul><b>Key Requirements</b> (skills, knowledge experience &amp; qualification):<br /><div class="key-list" style="flex-grow: 1; margin-top: 5px;"><ul class="job-detail-req"><li><span>Minimum <span class="noselect"> of </span>progressive experience <span class="noselect"> in </span>operations management, experience <span class="noselect"> in </span>the tourism, hospitality, <span class="noselect"> or </span>cultural <span class="noselect"> and </span>arts sectors for 5 years<span> is preferred</span></span></li><li><span>Exceptional leadership, communication (verbal <span class="noselect"> and </span>written), <span class="noselect"> and </span>interpersonal skills, <span class="noselect"> with </span>the ability <span class="noselect"> to </span>engage effectively <span class="noselect"> with </span>diverse stakeholders <span class="noselect"> and </span>visitors <span class="noselect"> from </span>various cultural backgrounds.</span></li><li><span>Strong financial acumen, including budgeting, forecasting, <span class="noselect"> and </span>cost control.</span></li><li><span>Proficiency <span class="noselect"> in </span>operational management software, ticketing systems, CRM, <span class="noselect"> and </span>Microsoft <span class="noselect"> Office </span>Suite.</span></li><li><span>Excellent <span class="noselect"> in </span>English <span class="noselect"> and </span>Khmer, spoken <span class="noselect"> and </span>written</span></li></ul></div></div><div class="blog-text"><div class="blog-text">Please send CV and cover letter to<br />Email:&nbsp; &nbsp; &nbsp; hr@pharecircus.org<br />Phone:&nbsp; &nbsp; 063966435<br />Website:&nbsp; https://pharecircus.org/join-the-team<br /><span style="font-family: inherit;"><span style="font-size: medium;"><span><span><span style="font-family: inherit;"><span style="font-size: medium;"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span style="background-color: #eeeeee;"><i><span><span><span><span><span><span><span lang="EN-GB"><span lang="EN-SG"><span style="line-height: 115%;">Please mention "<b><span>www.Cambodiajobs.Biz</span></b>" where you saw the ad when you apply!</span></span></span></span></span></span></span></span></span></i></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>&nbsp;&nbsp;&nbsp;</div></div></div><p style="text-align: justify;"></p><div class="blogger-post-footer">Moreinfo: http://cambodiajobs.blogspot.com</div>

Requirements

  • Minimum progressive experience operations management, experience the tourism, hospitality, cultural arts sectors for 5 years is preferred Exceptional leadership, communication (verbal written), interpersonal skills, with the ability engage effectively with diverse stakeholders visitors from various cultural backgrounds.
  • Strong financial acumen, including budgeting, forecasting, cost control.
  • Proficiency operational management software, ticketing systems, CRM, Microsoft Office Suite.
  • Excellent English Khmer, spoken written.

Required Skills

operations managementleadershipcommunication (verbal and written)interpersonal skillsstakeholder engagementcultural awarenessfinancial acumenbudgetingforecastingcost controloperational management softwareticketing systemsCRMMicrosoft Office SuiteEnglishKhmer

About Phare Performing Social Enterprise Co., Ltd

Visit Website

Phare Performing Social Enterprise Co., Ltd (PPSE) is an innovative social enterprise in arts and culture in Cambodia. PPSE has three complimentary social missions: Provide gainful employment to Cambodian youth from difficult social and economic backgrounds, financially sustain our parent organization Phare Ponleu Selpak NGO school thereby contributing to the rebirth of Cambodian modern art.

More at Phare Performing Social Enterprise Co., Ltd

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