• The Quality Assurance Officer supports the Quality team in ensuring all products meet brand standards and compliance requirements across the production lifecycle.
• The role includes conducting inspections, performing audits, analysing quality issues, and driving corrective actions to improve overall product quality.
• The Quality Assurance Officer works closely with cross-functional teams and suppliers to ensure timely resolution of quality issues and adherence to Group standards.

DUTIES & RESPONSIBILITIES:

• Inspection & Quality Control: Perform Pre-Production Meetings (PPM), inline inspections, and final inspections to ensure compliance with brand quality standards.
• Identify defects, non-conformities, and potential risks throughout production stages.
• Provide accurate and timely feedback to the Quality Team Leader and relevant stakeholders.
• Audit & Compliance: Conduct follow-up audits on Quality Management Systems (QMS) to ensure compliance with Group standards and procedures.
• Ensure suppliers adhere to required quality processes and compliance expectations.
• Quality Improvement & Problem Solving: Perform root cause analysis (e.g. 5M1E) to investigate quality issues.
• Develop and implement corrective and preventive action (CAPA) plans to address recurring defects.
• Monitor effectiveness of actions and support continuous improvement initiatives.
• Reporting & Collaboration: Prepare and submit inspection reports, audit findings, and quality performance updates in accordance with Group requirements.
• Collaborate with Merchandising, Technical, and Production teams to resolve quality issues efficiently.
• Communicate effectively with vendors and factories to ensure alignment on quality standards.

• Experience in Quality Assurance / Quality Control, preferably in garment manufacturing or sourcing environment for 3 years as a minimum.
• Diploma or Degree in Textile, Garment, or related field preferred.
• Experience in handling inspections (PPM, inline, final) and audit processes.
• Strong knowledge of quality inspection standards and Quality Management Systems (QMS).
• Proficiency in root cause analysis tools and corrective action planning.
• Fluent in Khmer, English, and Mandarin Chinese (spoken and written).
• Soft Skills: Strong analytical, attention to detail, and problem-solving skills.
• Ability to communicate and collaborate effectively with cross-functional and external stakeholders.
• Self-driven, proactive, and able to work under pressure in a fast-paced environment.