ABA BankHead OfficeActive opening

ABA Bank

AI Product Owner

ProductPosted 1 d ago

Location

Head Office

Job Type

FULLTIME

Experience

5+ Years

Level

Senior

Work Mode

On-site

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About the role

Ensure all new and existing initiatives are systematically assessed for AI opportunities and, where valuable, delivered with AI-enabled capabilities.
Coordinate closely with the PO Lead to define AI requirements, prioritize AI enhancements, and support delivery across the product team’s streams—while ensuring secure, compliant, measurable outcomes.
Assess new initiatives (and major enhancements) for AI applicability using defined templates, SLAs, and risk tiering; maintain an “AI enhancements” backlog to ensure deferred opportunities are captured.
Own the AI feature/service portfolio for the assigned product team; define value cases, KPIs, and phased delivery plans.
Produce concise AI briefs/PRDs, user stories, and acceptance criteria; define guardrails, fallback behavior, and human-in-the-loop requirements where needed.
Coordinate AI-related efforts across multiple delivery streams and squads, engaging with engineering, UX, QA, operations, and control functions to ensure production readiness and quality.
Collaborate closely with Data Science & AI and Big Data teams on feasibility, data readiness, evaluation approach, instrumentation, and KPI dashboards.
Engage Risk/Compliance/Legal/Security early for medium/high-risk use cases; ensure privacy, security, auditability, and operational SOPs are in place.
Track relevant AI developments (including agentic commerce/agentic flows) and translate them into practical, responsible initiatives.
Perform other tasks as assigned.

Requirements

Bachelor’s degree in Administration, Information Technology, Computer Science, Engineering, Data Science, or a related field; Master’s degree (MBA or equivalent) preferred.
Minimum five years of experience as a Product Owner / Product Manager delivering digital products (banking, payments, fintech, or large-scale consumer platforms preferred).
Proven experience owning backlogs and coordinating delivery with cross-functional teams.
Practical understanding of AI product patterns (LLMs/conversational flows, knowledge-based retrieval, automation, personalization/recommendations).
Strong analytical skills: KPI definition, experiment design, data-driven prioritization.
Strong stakeholder management and executive communication skills.
Delivered AI-enabled features (chatbots, agent assist, flow automation, recommendations/personalization, document intelligence).
Familiarity with AI quality evaluation/monitoring concepts and safe deployment practices.
Understanding of agentic patterns (tool-use, orchestration, human-in-the-loop, permissioning).
Outcome-driven prioritization and strong product documentation skills.
Execution discipline and ability to coordinate across multiple delivery streams.
Strong collaboration with technical teams (engineering, Data Science & AI, Big Data).
Risk-aware thinking and ability to operationalize controls.

Required Skills

Product OwnershipProduct ManagementDigital Product DeliveryBacklog ManagementCross-functional Team CoordinationAI Product PatternsLLMs/Conversational FlowsKnowledge-based RetrievalAutomationPersonalizationRecommendationsAnalytical SkillsKPI DefinitionExperiment DesignData-driven PrioritizationStakeholder ManagementExecutive CommunicationAI-enabled Feature DeliveryChatbotsAgent Assist

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