AUPP Liger Leadership Academy

IT Supervisor

Information TechnologyPosted 3 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

5+ Years

Experience level

Mid-Senior

Work Mode

On-site

Industry

Education

Languages

English, Khmer

About the role

The IT Supervisor is responsible for developing and maintaining the campus’s technology infrastructure, specifically focusing on networking, the campus computer system, and its associated hardware and software components.
Managing the installation and configuration of computer hardware, software, systems, networks (LAN, WLAN), printers, scanners, and CCTV, ensuring proper functionality and performance.
Overseeing IT operations and delegating tasks to team members as required.
Ensuring security, maintenance, and efficient workflow of IT systems.
Coordinating with other departments to align IT solutions with organizational goals.
Oversee and maintain the school’s computer systems, networks, and internet access to ensure high availability and reliable performance.
Manage, monitor, and configure the SaaS, on-premise and cloud-hosted school systems to support seamless daily operations.
Administer, monitor, and maintain the school’s access control and security systems.
Ensure timely response and resolution of IT service issues, requests, and incidents across the institution.
Provide leadership in delivering technical support to faculty, staff, and students, both in-person and remotely.
Enforce and oversee onboarding and offboarding IT processes for all students, staff, and faculty members.
Implement and manage the lifecycle of all institution-owned computing assets, including diagnostics, repairs, and hardware replacements to minimize downtime.
Conduct regular auditing and reporting of hardware and software inventory for compliance and planning purposes.
Prepare and present documentation, evaluations, and recommendations for IT initiatives requiring management approval.
Manage the complete IT lifecycle for school events, from planning to post-event support, ensuring smooth technical operations.
Conduct proactive testing of school online exam systems prior to testing dates to ensure seamless execution and zero downtime during examinations.
Coordinate and deliver IT training and orientation sessions for new students, staff, faculty, and parents to ensure seamless adoption of campus platforms and digital tools.
Stay informed on emerging technologies and strategically recommend technology adoption to enhance the school’s IT capabilities.

Requirements

Undergraduate Degree in IT or a related field as a minimum.
Postgraduate Degree is preferred.
IT functional environment, demonstrating leadership and operational management capabilities for 5 years as a minimum.
Proficient in Google Workspace, Microsoft 365, and Active Directory administration.
Experienced with Ruijie Network, Mikrotik, and Huawei access control systems.

Required Skills

IT functional environmentleadershipoperational managementGoogle WorkspaceMicrosoft 365Active Directory administrationRuijie NetworkMikrotikHuawei access control systemsLANWLANActive DirectoryHuawei

About AUPP Liger Leadership Academy

Company page Visit Website

AUPP Liger Leadership Academy is a private K12 school committed to developing ethical, entrepreneurial leaders. Our boarding program offers a caring, home-like environment where students learn to thrive both academically and personally. Living on campus allows students to practice responsibility, collaboration, communication, and resilience—skills that are integral to their development as future leaders

Industry

Education

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About the role

The IT Supervisor is responsible for developing and maintaining the campus’s technology infrastructure, specifically focusing on networking, the campus computer system, and its associated hardware and software components.
Managing the installation and configuration of computer hardware, software, systems, networks (LAN, WLAN), printers, scanners, and CCTV, ensuring proper functionality and performance.
Overseeing IT operations and delegating tasks to team members as required.
Ensuring security, maintenance, and efficient workflow of IT systems.
Coordinating with other departments to align IT solutions with organizational goals.
Oversee and maintain the school’s computer systems, networks, and internet access to ensure high availability and reliable performance.
Manage, monitor, and configure the SaaS, on-premise and cloud-hosted school systems to support seamless daily operations.
Administer, monitor, and maintain the school’s access control and security systems.
Ensure timely response and resolution of IT service issues, requests, and incidents across the institution.
Provide leadership in delivering technical support to faculty, staff, and students, both in-person and remotely.
Enforce and oversee onboarding and offboarding IT processes for all students, staff, and faculty members.
Implement and manage the lifecycle of all institution-owned computing assets, including diagnostics, repairs, and hardware replacements to minimize downtime.
Conduct regular auditing and reporting of hardware and software inventory for compliance and planning purposes.
Prepare and present documentation, evaluations, and recommendations for IT initiatives requiring management approval.
Manage the complete IT lifecycle for school events, from planning to post-event support, ensuring smooth technical operations.
Conduct proactive testing of school online exam systems prior to testing dates to ensure seamless execution and zero downtime during examinations.
Coordinate and deliver IT training and orientation sessions for new students, staff, faculty, and parents to ensure seamless adoption of campus platforms and digital tools.
Stay informed on emerging technologies and strategically recommend technology adoption to enhance the school’s IT capabilities.

Requirements

Undergraduate Degree in IT or a related field as a minimum.
Postgraduate Degree is preferred.
IT functional environment, demonstrating leadership and operational management capabilities for 5 years as a minimum.
Proficient in Google Workspace, Microsoft 365, and Active Directory administration.
Experienced with Ruijie Network, Mikrotik, and Huawei access control systems.