Huawei

Service Solution Manager

GeneralPosted 6 d ago

Location

Doun Penh | Phnom Penh

Job Type

FULLTIME

Work Mode

On-site

Industry

Telecommunications

Description

Deeply understand customer requirements for professional services and collaborate with supporting departments to customize optimal solutions, while developing and maintaining relationships with account decision-makers.
Lead end-to-end service solution design based on Huawei's service product portfolio, including solution drafting, cost estimation, quotation preparation, and value proposition documentation.
Act as the bridge between sales and delivery teams, conducting solution feasibility reviews with delivery and service departments during pre-sales to ensure deliverability and manage customer SLA expectations.
Lead or participate in commercial negotiations for service solutions.
Achieve and exceed quantitative and qualitative sales targets while building and maintaining a robust short-, mid-, and long-term pipeline.
Develop and sustain decision-chain relationships and rapidly acquire in-depth knowledge of service solutions.
Understand operational delivery issues and coordinate to resolve customer concerns.
Provide weekly, monthly, and quarterly reporting as required.

Requirements

Demonstrated integrity with a passion to succeed and help others.
ICT background or service sales experience required Customer-centric, self-motivated, and ambitious for career development within the organization.
Excellent capabilities in solution design, value presentation, and the ability to simplify complex solutions.
Good project management awareness, with understanding of basic service delivery processes and key risks.
Strong negotiation capabilities, Excellent communication and presentation skills.

Required Skills

IntegrityPassion to succeedHelping othersICT backgroundService sales experienceCustomer-centricSelf-motivatedAmbitious for career developmentSolution designValue presentationSimplifying complex solutionsProject management awarenessUnderstanding of basic service delivery processesUnderstanding of key risksNegotiation capabilitiesCommunication skillsPresentation skills

Benefits

Rewards for over performance

About Huawei

Huawei was founded in 1987, is a leading global provider of ICT infrastructure and smart devices. We have more than 194,000 employees, 49% of the total workforce is dedicated to R&D, operate in more than 170 countries and regions, and serve 3 billion people around the world. Huawei has been operating in Cambodia for more then 20 years, has become a major supplier and ecosystem builder of local ICT industry. At Huawei, we offer: - Competitive salary - Annual bonus - 13th Salary - Phone Allowance - Yearly Health Check - National Social Security Fund (NSSF) - Private Insurance - Diversified Training Resource - 1v1 Mentorship Program - Employee engagement activities (such staff Birthday, Sport and Family Day, etc) - Fast Track Career Path - Other benefits

Industry

Telecommunications

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Description

Deeply understand customer requirements for professional services and collaborate with supporting departments to customize optimal solutions, while developing and maintaining relationships with account decision-makers.
Lead end-to-end service solution design based on Huawei's service product portfolio, including solution drafting, cost estimation, quotation preparation, and value proposition documentation.
Act as the bridge between sales and delivery teams, conducting solution feasibility reviews with delivery and service departments during pre-sales to ensure deliverability and manage customer SLA expectations.
Lead or participate in commercial negotiations for service solutions.
Achieve and exceed quantitative and qualitative sales targets while building and maintaining a robust short-, mid-, and long-term pipeline.
Develop and sustain decision-chain relationships and rapidly acquire in-depth knowledge of service solutions.
Understand operational delivery issues and coordinate to resolve customer concerns.
Provide weekly, monthly, and quarterly reporting as required.

Requirements

Demonstrated integrity with a passion to succeed and help others.
ICT background or service sales experience required Customer-centric, self-motivated, and ambitious for career development within the organization.
Excellent capabilities in solution design, value presentation, and the ability to simplify complex solutions.
Good project management awareness, with understanding of basic service delivery processes and key risks.
Strong negotiation capabilities, Excellent communication and presentation skills.