Hope For the Silent Voices

HR and Admin

Human ResourcesPosted 1 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Experience level

Mid-Senior

Work Mode

On-site

Languages

English, Khmer

About the role

BTDC-ID: 41360 CLOSING DATE: 29-Sep-2026 Announcement Positions HR and Admin Contact Details OFFICE ADDRESS Prek Toal, Sangkat Stueng Mean chey 2, Khan Mean Chey, Phnom Penh, Cambodia CONTACT NAME Hope For the Silent Voices EMAIL TO: [email protected] WEBSITE www.hopeforthesilentvoices.org Announcement Description HOPE For the Silent Voices is a Christian faith-based Cambodian NGO providing a safe, supportive, and empowering environment for vulnerable girls and young women.
We are seeking an emotionally mature, highly organized, and deeply people-focused HR & Administration Officer to help us strengthen the culture, relationships, systems, and daily operations that support this mission.
Announcement Positions HR and Admin Apply Now WORKPLACE CIRCUMSTANCES ENVIRONMENT: Office LANGUAGES: English, Khmer LOCATION: Phnom Penh POSITION CIRCUMSTANCES CAREER CATEGORY: HR, Admin / Supervisory SCHEDULE: Full-time SALARY: Negotiable + Based on Experience POSITION SUMMARY You will help ensure that HFSV’s administrative systems are dependable, professional, compliant, and aligned with our mission.
You will also help shape how people are welcomed, supported, developed, held accountable, and guided through difficult situations.
We are seeking an emotionally mature, highly organized, and deeply people-focused HR & Administration Officer to help us strengthen the culture, relationships, systems, and daily operations that support this mission.
We are looking for someone who brings calm strength: a person warm enough to be trusted, mature enough to hear difficult truths, and firm enough to protect healthy boundaries and uphold appropriate standards.
More Than an Administrative Position This is not simply a back-office or paperwork role.
The successful candidate will work near the heart of HFSV—supporting our employees, house mothers and caregivers, children and young people, leadership, and organizational operations.
You will help shape how people are welcomed, supported, developed, held accountable, and guided through difficult situations.
You will also help ensure that HFSV’s administrative systems are dependable, professional, compliant, and aligned with our mission.
We are looking for someone who brings calm strength: a person warm enough to be trusted, mature enough to hear difficult truths, and firm enough to protect healthy boundaries and uphold appropriate standards.
DUTIES & RESPONSIBILITIES: People, Culture & Employee Support Help create a healthy, respectful, professional, and accountable workplace culture.
Support recruitment, onboarding, personnel documentation, probation reviews, performance processes, staff development, and employee well-being.
Become an approachable and trusted resource for employees while maintaining confidentiality, professional boundaries, and impartiality.
Help team members grow as individuals, colleagues, and contributors to the HFSV mission.
Grievance and Conflict Resolution Receive workplace and Hope House concerns calmly, fairly, and respectfully.
Help address grievances, misunderstandings, strained relationships, and interpersonal conflicts involving team members, house mothers or caregivers, children, and young people.
Facilitate sensitive and constructive conversations when it is safe and appropriate to do so.
Help people communicate honestly, understand the effects of their actions, accept appropriate responsibility, establish healthy boundaries, and agree upon practical next steps.
Recognize when a matter requires safeguarding escalation, formal investigation, professional counseling, social-work intervention, medical attention, or senior leadership involvement.
Ensure that reconciliation is never used as a substitute for safety, accountability, appropriate consequences, or required reporting.
You will not be expected to serve as a clinical counselor.
However, demonstrated experience in employee relations, grievance handling, mediation, conflict resolution, counseling-informed support, restorative practice, psychology, social work, or a related field is essential.
Children, Caregivers & Hope House Build healthy and appropriate relationships with children and young people in accordance with HFSV safeguarding policies.
Work constructively with house mothers and caregivers to support a stable, nurturing, respectful, and emotionally healthy home environment.
Offer age-appropriate encouragement, guidance, coaching, and positive adult role-modeling.
Help ensure disputes involving children are handled sensitively, without humiliation or shame, while maintaining appropriate accountability and prioritizing safety.
Administration, Systems & Operations Support the Country Director in the smooth and effective daily operation of HFSV.
Maintain accurate and confidential employee, administrative, compliance, inventory, and operational records.
Coordinate meetings, schedules, correspondence, action items, office requirements, purchasing, vendors, transport.

Required Skills

Emotional MaturityOrganizationPeople SkillsHR SystemsAdministrative SystemsProfessionalismComplianceMission AlignmentRelationship BuildingAccountabilityProblem SolvingCalm StrengthTrustworthinessBoundary SettingUpholding StandardsRecruitmentOnboardingPersonnel DocumentationProbation ReviewsPerformance Management

About Hope For the Silent Voices

Company page Visit Website

Hope for the Silent Voices is a not-for-profit organization founded to bring attention and resources to the severely neglected, disadvantaged, abused and discarded globally. Founded in 2007 in response to the SE Asian tsunami, the organization has since served in its mission across the world. Hope for the Silent Voices is committed to giving a “voice” to these individuals and groups as they have neither the resources nor the means for doing it themselves. We endeavor to have a positive influence on those we encounter by not just hearing these “silent voices” but listening to what they are saying.