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Canadia Bank

Chinese Business Relationship Manager

GeneralPosted 15 hr ago

Location

Krong Chbar Mon | Kampong Speu

Job Type

FULLTIME

Experience

2+ Years

Experience level

Associate

Work Mode

On-site

Industry

Banking

Languages

English, Chinese

Description

  • Provide superior and consistent advice and service to customers using either the offline or online method.
  • Perform an actual marketing plan to attract more customers, especially Chinese customers.
  • Support customers visiting for Deposit (CASA, FD), ITT, OTT/ Loan or specialized tasks, especially for Chinese customers.
  • Enthusiastically participates and supports Sale Team, CSO, ATM, Merchant Service, Marketing Team and other tasks that ask for assistance by Branch Manager.
  • Effectively cooperates and communicates with the sales team, Marketing Department, Accounting Department and other departments of the bank to facilitate effectively and timely.
  • Proactively determines customer's needs to actively sell the bank's full range of products and services to increase product holdings of customers.
  • Consistently deliver quality service to valued customers to achieve total customer satisfaction and/or excellent customer service skills and as a team with other staff to provide excellent customer services to customers.
  • Ensure the growing bank's transactional (CASA, FD, ITT, OTT, Payroll, Loan, etc.).
  • Ensure transactional processing is efficiently and accurately executed.
  • Assists others where necessary.
  • Identify cross-sell opportunities during customer interaction.
  • Closely work with Branch Manager to devise strategies for improving the overall performance of the branch.
  • Assist Branch Manager in attaining the established branch's goals and annual plan and proactively develop marketing strategies to improve branch performance as well as to gain more market share.
  • Analyze competitor pricing proposals and sales strategies.
  • Keep a close eye on the local competitors.
  • Identify new market needs and profitable product and service opportunities, keeping Canadia Bank in the lead of the competition.
  • Ensure strict adherence to the bank's rules, regulations, policies, procedures, manual, and instructions.

Requirements

  • Bachelor's Degree in Development or other relevant majors is preferable.
  • Minimum 2 years of experience in banking field.
  • Able to converse in English and/or Chinese.
  • Good presentation and negotiation skills.
  • Strong customer service and a result-oriented personality.
  • Good problem-solving skills.
  • Open-minded for changes and new ideas.
  • Able to use Ms. Word and Excel.

Required Skills

BankingEnglishChinesePresentationNegotiationCustomer ServiceProblem-solvingMS WordMS ExcelMs. WordExcel

Compensation Details

Bonus:performance bonus

Benefits

  • Attractive salary package
  • Rewards for over performance
  • Career Opportunities
  • Job training

About Canadia Bank

Company page Visit Website

Canadia Bank Plc. was established on 11th November 1991 as “Canadia Gold & Trust Corporation Ltd.”, joint-venture between Cambodian - Canadians and the National Bank of Cambodia (Central Bank of Cambodia). The bank’s management consisted of former staff of the National Bank of Cambodia and its Cambodian – Canadian shareholders. The main activities were based on gold transactions, gold plaque manufacturing and lending to local merchants. Since 1991, the bank has grown significantly and expanded operations, becoming the largest local bank in Cambodia. Banking with Canadia Bank means a relationship with us and our banking professionals. Dedicated service to our customers, we deliver best-in-class banking across Cambodia. Long-standing local experience, wide network of branches, and uncompromising focus on financial strength and reliability, Canadia Bank leads. With an eye for the future, we are building a universal financial services group. With an extensive range of products and services, Canadia Bank has the right solutions. With qualified and knowledgeable banking professionals, Canadia Bank is your best partner. Canadia Bank has one of the largest networks of branches and ATM machines throughout the country, with a presence in every province in Cambodia, making our services simple, convenient, and accessible. With a worldwide network of correspondent banking relationships and a solid base of local and international customers Canadia Bank holds commanding market shares in loans as well as deposits. Along with the new securities trading license, Canadia Bank offers a comprehensive range of products and services that meet our customers’ needs. With a strong and safe financial standing, and a disciplined approach to growth, the Bank stands on firm financial foundations, which ensures that our customers and confidence in their banking relationship with us. Today, Canadia Bank remains the safest bank in Cambodia. Canadia Bank’s customers and banking partners, local and global, are assured that the bank balances growth aspirations with a strong and stable balance sheet. Our Mission To Be the Best Partner to our customers and employees by leveraging on People, Technology, and Service Delivery. Our Vision To be the Trusted Bank of Choice in Cambodia. To bring our years of experience into constantly developing new and exciting products and services to better serve our customers. Core Values We flourish in an open atmosphere that celebrates the spirit of invention, progress, and change while embracing our CORE VALUES of Trust, Ownership, Performance-Driven, Innovation, and Customer Focus in everything that we do..

Employees

1001 to 5000

Industry

Banking

City

Phnom Penh

More at Canadia Bank

Other open roles at this company

2 open

Relationship Manager (Premier Services)

Doun Penh | Phnom PenhFull-time

Senior Relationship Officer (SME)

Krong Stueng Traeng | Stung TrengFull-time

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