Maison Retail Management International Co., Ltd

Operation Manager / Retail Manager

Retail/WholesalePosted 7/17/2026

Location

Doun Penh | Phnom Penh

Job Type

FULLTIME

Experience

3+ Years

Level

Lead

Work Mode

On-site

Industry

Retail/Wholesale

Languages

English

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About the role

Drive business performance to position the brand as a leading player.
Build sales plans and achieve sales targets and gross profit budgets.
Deliver excellent customer experience for mid–high-end customer segments.
Manage inventory levels and merchandise turnover.
Ensure highest service quality.
Develop and manage subordinates.
Maintain brand image standards.
Use POS effectively.
Manage assigned budgets.
Travel as required.
Execute assigned sales targets.
Manage resources efficiently.
Analyze performance and adjust strategies.
Increase revenue via business strategy.
Role model customer service culture.
Oversee distribution channels.
Manage inventory, turnover, shrinkage.
Prevent internal/external theft.
Ensure merchandising standards.
Monitor ranking lists.
Train staff on fashion trends and product knowledge.
Propose stock transfers.
Supervise stock checks.
Build buying strategies.
Prepare sell-through and slow-mover reports.
Conduct buying trips.
Analyze buying plans.
Set sales strategies based on P&L.
Coordinate with brand teams.
Lead and develop engaged teams.
Communicate company culture.
Ensure compliance with policies.
Recruit, train, evaluate staff.
Monitor cross-functional compliance.
Train on product knowledge and selling skills.
Review timesheets.
Track daily sales and prevent target sharing.
Address issues of outsourced teams.
Motivate team spirit.
Communicate operational policies.
Coordinate with regionals.
Ensure effective manpower planning.
Work with HR on staffing matters.
Develop high-potential staff.
Maintain turnover below 20%.
Ensure service quality.
Resolve complaints immediately.
Conduct direct marketing.
Build customer database.
Ensure store cleanliness and standards.
Update window displays regularly.
Conduct market surveys.
Fix defects promptly.
Maintain compliance with principal inspections.
Develop SOPs and procedures.
Complete required reports.
Conduct market visits.
Report to General Director/GBD.
Perform other assigned tasks.

Requirements

BA/College in Business Admin/Marketing/Economics.
3+ years in Brand/Product Management.
Retail/Fashion/Cosmetics/Luxury experience.
Strong management and communication skills.
Excellent English.
Detail-oriented and customer-focused.

Required Skills

Brand ManagementProduct ManagementManagementCommunicationEnglishDetail-orientedCustomer-focusedBusiness AdministrationMarketingEconomicsPOS

Schedule & Flexibility

Start date:Flexible/ASAP

Benefits

Rewards for over performance
Learn new Skills on the jobs

About Maison Retail Management International Co., Ltd

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Industry

Retail/Wholesale

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