Senior Technical Analyst, CLM Hub

InsurancePosted 1 d ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

4+ Years

Level

Senior

Work Mode

On-site

Industry

Insurance

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About the role

Lead the successful delivery of strategic digital projects and tactical solutions within the CLM Hub (Cambodia, Laos, and Myanmar).
Collaborate with multiple stakeholders across Prudential CLM Hub (Cambodia, Myanmar, Laos) to understand and document requirements.
Translate needs into actionable technology requirements for the application delivery team.
Possess functional knowledge of relevant systems and applications to assess changes and provide solutions.
Assist in analyzing the impact of changes and recommend suitable solutions.
Interpret requirements to support strategic decision-making by management.
Contribute to solution development that aligns with the organization's goals.
Work with solution architects and software engineers to design technology solutions that meet needs while adhering to standards.
Support technical project managers in delivery prioritization and resource coordination.
Communicate project updates to stakeholders effectively.
Ensure solutions implemented are scalable and replicable across Cambodia, Myanmar, and Laos.
Perform functional testing before User Acceptance Testing (UAT) and support the facilitation of UAT processes with users.
Assist in software deployments, ensuring adherence to company release standards.
Support Lead Technical Analysts in delivering projects and implementations.
Provide Level 2 (L2) application support as required.
Guide and mentor junior team members to improve performance and professional growth.
Maintain accurate and comprehensive system and application documentation.
Assist in designing and implementing change management processes in compliance with SDLC standards.
Monitor and report application-related costs to stakeholders.

Requirements

At least 4 years of experience in IT/Digital roles such as Solution Architect, IT Analyst, or Technical Product Owner.
Experience in agile project delivery within fast-paced environments.
Familiarity with corporate operational procedures, frames, and cross-functional structures.
Knowledge of the life insurance and IT solution delivery.
Experience in documenting and functional requirements within the software development lifecycle.
Skills in conceptual and functional process modeling.
Understanding of Intelligence concepts and their strategic relevance.

Required Skills

Solution ArchitectIT AnalystTechnical Product OwnerAgile Project DeliveryCorporate Operational ProceduresCross-functional StructuresLife InsuranceIT Solution DeliveryDocumenting Functional RequirementsSoftware Development LifecycleConceptual Process ModelingFunctional Process ModelingIntelligence ConceptsStrategic RelevanceFast-paced Environments

About Prudential

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Prudential’s purpose is to be partners for every life and protectors for every future. We provide a platform for our people to do their best.

Industry

Insurance

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