CAPRED Facility

Consultant on Capacity Strengthening for Private Water Operators

ConsultingPosted 3 mo ago

Location

Phnom Penh

Job Type

CONTRACT

Experience level

Mid-Senior

Work Mode

On-site

Industry

Data Infrastructure and Analytics

Languages

Khmer, English

About the role

Engage a qualified consulting firm/consortium to deliver practical and contextually appropriate capacity strengthening for targeted Private Water Operators (PWOs).
Equip PWOs and their staff with applied knowledge, skills, and tools to enhance quality-of-service delivery, operational efficiency, and sustainability.
The program will cover water quality management, operational efficiency management, business management, customer service engagement, and site visits.
Focus on hands-on, practical knowledge immediately applicable in the field.
Collaborate with relevant market technology and/or service providers to enhance practical delivery where appropriate.

Requirements

Organisational Requirements: Demonstrated experience in designing and delivering capacity development programs for utilities, PWOs, or SMEs.
Strong technical expertise in piped water supply operations, including water quality management and treatment.
Proven ability to deliver practical training and develop relevant assessment, reporting, and learning tools.
Experience working in Cambodia or similar contexts, with the ability to ensure quality delivery and mobilize within the assignment timeframe.
Key Personnel Requirements: Expertise in capacity development design, delivery, quality assurance, and reporting.
Specialization in water quality and treatment, including jar-test, chlorination, chemical safety, testing, and recordkeeping.
Experience in developing training materials and practical assessment tools.
Khmer language capacity for delivery and engagement, with English for reporting.
Preferred Experience: Experience supporting PWOs or utility performance improvement.
Demonstrated results in areas such as compliance, NRW reduction, recordkeeping, or financial controls.
Experience integrating GEDSI and, where relevant, digital billing or recordkeeping tools into training.

Required Skills

Capacity Development Program DesignCapacity Development Program DeliveryPiped Water Supply OperationsWater Quality ManagementWater TreatmentPractical Training DeliveryAssessment Tool DevelopmentReporting Tool DevelopmentLearning Tool DevelopmentQuality AssuranceJar-testingChlorinationChemical SafetyWater Quality TestingRecordkeepingTraining Material DevelopmentUtility Performance ImprovementCompliance ImprovementNRW ReductionFinancial Controls