Makro Cambodia

QA Manager

Quality AssurancePosted 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

8+ Years

Experience level

Mid-Senior

Work Mode

On-site

Industry

Wholesale

Languages

Khmer, English

About the role

Lead cross functional team to implement central SOPs in Cambodia.
Coordinate and execute Post Market Surveillance activities including complaint handling and adverse event reporting per local government regulation and internal guidance.
Implement QA programs and product quality plans, and ensure that company quality plans and objectives are met, results are achieved, and infrastructure and systems are in place.
Lead in developing or updating Quality system procedures and Participate in internal or external audit.
Lead in handling of product complaints, quality hold and Filed Safety Corrective Action.
Timely report of quality / safety test, problem and action to business.
To arrange an audit schedule and reporting of supplier for risk assessment and coordinate and execute Corrective Plan per local government regulations and internal guidance.
Investigate and follow up on relevant customer complaints or problems and recall product.
Compile and submit registration dossier for new / import products such as Foods, Cosmetics ,Agricultural products and variations to related government agencies and obtain regulatory approvals in timely manner.
Manage product licenses files, ensure product licenses are renewed on time to minimize business impact.
Build professional relationship with local regulatory authorities.
Provide guidance and solutions to other departments on QA/RA related issues.
Act as the local contact person to corporate to facilitate understanding of Cambodia Regulatory requirement to ensure compliance.

Requirements

Bachelor’s degree in Quality, Business, or related field.
8+ years QA experience, including 3 year in management.
Experience in retail, supermarket, or FMCG.
Knowledge of ISO, GMP, HACCP, and SOP development.
Strong skills in store audits, product quality checks, and supplier quality control.
Good communication in Khmer & English.
Able to travel to store locations when needed.
Please note that due to the nature of this role , this job is only open for local candidates.

Required Skills

Quality Assurance (QA)ManagementRetailSupermarketFMCGISOGMPHACCPSOP developmentStore auditsProduct quality checksSupplier quality controlCommunicationKhmerEnglishTravelSOP

Compensation Details

Bonus:Annual Bonus

Benefits

Competitive Salary
Annual Bonus
Group Insurance

About Makro Cambodia

Company page Visit Website

Makro Vision: To be the number one food solution provider for professional customers in ASEAN. Makro Mission: >Multi-formats: Expansion in ASEAN with multi-format stores >Award: Award team achievements, and invest in people resources >Knowledge: Know and respect specific local differences >Responsible: Being responsible towards creating maximum benefits for society and the world >Offer the best: Offer the best value and solutions to customers At Makro, we offer: >Competitive Salary >Annual Bonus (13-month salary) >Store Incentive Bonus (14-month salary) >KPI Incentive Bonus >Seniority payment >Phone credit >Travelling allowance >Attendance allowance >Food allowance >National Social Security Fund (NSSF) >Education sponsorship >Group Life Insurance >Group Accident Insurance >Group Health Insurance (In & Outpatient medical) >A fast-paced, multicultural workplace energized by fresh perspectives and collaborative innovation. >Other benefits, we offer sustained career growth resources and lifelong learning initiatives.

Employees

501 to 1000

Industry

Wholesale

City

Phnom Penh

More at Makro Cambodia

Other open roles at this company

5 open

Merchandise Manager

Saensokh | Phnom PenhFull-time

Online Customer Service

Saensokh | Phnom PenhInternship

Internship Positions

Saensokh | Phnom PenhInternship

Digital Marketing & Communications Supervisor

Saensokh | Phnom PenhFull-time

Invoice Control Supervisor

CambodiaFull-time

Recommended Jobs

Similar roles you might be interested in

6 found

Online Sales Manager

Baby Outlet

CambodiaFull-time

BusinessMarketingE-commerce

Brand Manager

Baby Outlet

CambodiaFull-time

Brand positioning and developmentMarket research and competitor analysisConsumer behavior insight

Omni Channel Assistant Manager

Makro Cambodia

CambodiaFull-time

Digital Promotion PlanningCampaign BuildingCampaign Launching

Accounting Senior Tax Officer

AEON (Cambodia) Co., Ltd

CambodiaFull-time

AccountingTaxationEnglish

Redirects you to the company website to apply.

Apply Now

About the role

Lead cross functional team to implement central SOPs in Cambodia.
Coordinate and execute Post Market Surveillance activities including complaint handling and adverse event reporting per local government regulation and internal guidance.
Implement QA programs and product quality plans, and ensure that company quality plans and objectives are met, results are achieved, and infrastructure and systems are in place.
Lead in developing or updating Quality system procedures and Participate in internal or external audit.
Lead in handling of product complaints, quality hold and Filed Safety Corrective Action.
Timely report of quality / safety test, problem and action to business.
To arrange an audit schedule and reporting of supplier for risk assessment and coordinate and execute Corrective Plan per local government regulations and internal guidance.
Investigate and follow up on relevant customer complaints or problems and recall product.
Compile and submit registration dossier for new / import products such as Foods, Cosmetics ,Agricultural products and variations to related government agencies and obtain regulatory approvals in timely manner.
Manage product licenses files, ensure product licenses are renewed on time to minimize business impact.
Build professional relationship with local regulatory authorities.
Provide guidance and solutions to other departments on QA/RA related issues.
Act as the local contact person to corporate to facilitate understanding of Cambodia Regulatory requirement to ensure compliance.

Requirements

Bachelor’s degree in Quality, Business, or related field.
8+ years QA experience, including 3 year in management.
Experience in retail, supermarket, or FMCG.
Knowledge of ISO, GMP, HACCP, and SOP development.
Strong skills in store audits, product quality checks, and supplier quality control.
Good communication in Khmer & English.
Able to travel to store locations when needed.
Please note that due to the nature of this role , this job is only open for local candidates.