- The Healthcare Officer helps keep families at REACH healthy and safe.
- This is not a medical or clinical role; REACH does not have a licensed clinic or doctor on site.
- Instead, the Healthcare Officer works from a First Aid room and helps families get the medical and dental care they need at our partner clinics and public hospitals.
- About 70% of the role is spent with parents and students giving first aid, managing cases, and keeping records.
- The other 30% is spent on health education, supporting staff, looking after the First Aid room, and working with other teams if needed.
DUTIES & RESPONSIBILITIES
- Clinical Care, Case Management & First Aid Monitoring (approximately 70% of time)
Evaluate the student or family memberβs health condition, injuries or illnesses to ensure they get the right treatment.
- Administer professional first aid, including wound care, bleeding control, and management of minor medical conditions.
- Accompany students and families to partner clinics or public hospitals, serving as a medical advocate to ensure clear communication between doctors and Beneficiaries.
- Create, update, and maintain detailed follow-up cases to monitor student recovery and long-term health outcomes.
- Monitor inventory levels and manage First aid supplies in stock within the First Aid Room to ensure supplies are always available.
- Maintain accurate, secure, and confidential medical records using digital tools like Asana and OneDrive.
- Assist the Outreach Department with additional duties when required.
- Work strictly within child protection policies, ethical social practices, and patient confidentiality codes.
- Conduct yourself professionally inside and outside the workplace while promoting REACHβs values and mission.
- Preventive Health, Education & Training (approximately 30% of time)
Take full responsibility for coordinating and conducting annual Body Mass Index (BMI) checks and other scheduled health screenings throughout the year.
- Design and conduct basic hygiene and health workshops for students and families to promote wellness and prevent common illnesses.
- Teach Junior and Temporary First Aid officers how to administer first aid correctly, safely, and professionally.
- Perform daily cleaning and organization of the first aid room, required to do the deep clean on a weekly basis.
- Participate in internal meetings, workshops, and ongoing professional development training.
- Support the Outreach team in facilitating and managing monthly Rice Rewards sessions for parents.
