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Smart Axiata Co Ltd

Fraud Management Specialist

ManagementPosted 16 hr ago

Location

Chamkar Mon | Phnom Penh

Job Type

FULLTIME

Experience

1+ Years

Experience level

Entry Level

Work Mode

On-site

Industry

Telecommunications

Languages

English

Description

  • Develop, configure and maintain fraud detection rules and controls within RAFM systems.
  • Monitor fraud alerts, traffic patterns, and system activities to identify potential fraud and leakage.
  • Investigate suspicious activities and escalate cases for timely resolution with required actions from responsible teams.
  • Analyze fraud trends and provide the recommendations of corrective, preventive actions or mitigation plan if any.
  • Develop and enhance fraud monitoring tools, reports, and controls, but not limited to the followings of fraudulent cases.
  • Maintain the accuracy of data and reference information used in fraud management systems.
  • Join for monitoring RAFM system performance, system availability, and data integrity with recovery and backups.
  • Collaborate with internal teams and external partners to strengthen fraud prevention measures.
  • Keep abreast of emerging fraud risks, industry trends, and best practices.
  • Support projects and other duties assigned by management.

Requirements

  • Bachelor's degree in IT, Computer Science, Finance, Telecommunications, or related field.
  • Basic knowledge of databases, programming, and data analysis.
  • Understanding of fraud management, risk assessment, or auditing principles.
  • Good communication skills in English.
  • Minimum 1 year of relevant experience in Fraud Management, Revenue Assurance, Net, Billing, Roaming, Interconnect, VAS, System integration with 3rd party platforms including Audit experiences is preferred.
  • Understanding of telecom industry including nets, billing processes, and fraud risks.
  • Data analysis, fraud detection, and risk assessment.
  • Knowledge of SQL databases and programming such as Python, C#, .NET, PHP, VB, or Node.js or experiences with Big Data technologies and modern data analytics tools is an added advantage.
  • Analytical thinking and problem-solving.

Required Skills

DatabasesProgrammingData AnalysisFraud ManagementRisk AssessmentAuditingEnglishRevenue AssuranceNetBillingRoamingInterconnectVASSystem IntegrationTelecom Industry KnowledgeFraud DetectionSQLPythonC#.NET

About Smart Axiata Co Ltd

Company page Visit Website

Smart Axiata, in Cambodia with over 8 million subscribers, is revolutionizing the digital landscape. The company is not just a mobile operator; it is transforming into a comprehensive mobile and digital technology brand, redefining lifestyle entertainment and professional productivity through a range of innovative offerings.​ Embedded within Smart’s ambitious portfolio is a clear vision – to create a digital technology ecosystem that empowers individuals, households and enterprises of all sizes. By bridging technology and daily life, Smart is laying the cornerstone for Cambodia’s aspirations to become a digital society and economy by the year 2030.​ Smart’s reputation as a trusted innovator is backed by a history of technological firsts in Cambodia. It was the first to roll out 4G LTE in 2014 and progressively introduced more advanced networks, like 4G LTE Advanced in 2016 and 4G LTE Advanced Pro with HD Voice a year later. The brand’s commitment to data network superiority was further cemented with the premiere of its 5G live showcase in 2019, a bold step towards next-generation connectivity.​ At Smart, we offer: - Competitive salary​ - Annual bonus​ - Monthly incentive​ - Phone credit​ - Seniority payment​ - Outpatient medical expenses​ - Health and accident insurance​ - Role and responsibilities training​ - National Social Security Fund (NSSF)​ - Education sponsorship​ - Employee engagement activities (such as team-building trips and our annual staff party)​ - Young, dynamic and diverse working environment​ - Other benefits, including life-long career development ​ Our mission, vision and core values are guiding principles that make sure everyone at Smart is on the same page. We align ourselves with the company’s high standards and ambitious goals to create an environment that cultivates the right values.​

Employees

1001 to 5000

Industry

Telecommunications

City

Phnom Penh

More at Smart Axiata Co Ltd

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