Manage daily Accounts Receivable operations, including reviewing and verifying invoices before issuance to customers.
Ensure all customer invoices are accurately recorded in the accounting system and monitor customer balances and aging reports.
Maintain accurate customer account records and supporting documents.
Follow up on outstanding invoices and overdue accounts through collection calls, emails, and customer visits when necessary.
Ensure collections are made according to approved credit terms and escalate high-risk or long-overdue accounts to management.
Prepare and send Statements of Account (SOA) to customers regularly, perform customer account reconciliations, and resolve discrepancies.
Coordinate with Sales, Customer Service, and Operations teams to resolve billing concerns.
Verify customer payments and allocate receipts accurately, and reconcile AR balances with the General Ledger.
Prepare weekly and monthly AR aging reports and provide collection forecasts and cash collection updates to management.
Analyze collection performance and recommend improvements.
Ensure compliance with company policies and accounting procedures, and assist in developing and improving AR processes and internal controls.
Support internal and external audits by providing required documents and explanations and maintain proper filing and documentation of AR records.
Prepare monthly AR reports, including AR Aging summary, Collection performance report, Customer outstanding list, and Bad debt risk analysis.
Support month-end closing by reconciling AR sub-ledger with General Ledger (GL) and provide AR for management review and audit requirements.
Requirements
Qualifications & Requirement:
Bachelor’s Degree in Accounting, Finance, Administration, or related field.
Minimum 2–5 years’ experience in AR/accounting, preferably in logistics/freight forwarding.
Good understanding of logistics documents and billing structure (CBM, container, freight terms).
Strong skills in MS Excel (Pivot Table, VLOOKUP, reporting).
Familiar with accounting software/ERP system.
Good communication and negotiation skills.
- Strong attention to detail, integrity, and ability to under pressure. Skills & Competencies:
Strong knowledge of Accounts Receivable processes.
Credit control and collection management skills.
Financial reporting and reconciliation skills.
Good communication and negotiation skills.
Strong analytical and problem-solving abilities.
Proficiency in Microsoft Excel and accounting software.
Ability to under pressure and meet collection targets.
Leadership and team management skills.
Required Skills
AccountingFinanceAdministrationAccounts Receivable (AR)Logistics DocumentsBilling StructureMS ExcelPivot TableVLOOKUPReportingAccounting SoftwareERP SystemCommunicationNegotiationAttention to DetailIntegrityAbility to Work Under PressureAccounts Receivable ProcessesCredit ControlCollection Management