ABA BankHead OfficeActive opening

ABA Bank

QR Merchant Sales Executive

Banking/FinancePosted 3 hr ago

Location

Head Office

Job Type

FULLTIME

Experience

1+ Years

Level

Entry

Work Mode

On-site

Industry

Banking/Finance

Languages

Khmer, English

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About the role

Achieve QR merchant sales targets by providing customers with an easy and friendly banking experience through execution of highly professional outdoor sales activities for QR products to contribute to sound profitability of the Bank.
Solicit new customers by executing outdoor sales activities plan provided by supervisor and management team to achieve own sales target.
Provide highly professional consultative services and sales of merchant products which are suitable for customers’ demands.
Facilitate in processing of QR products for customers by obtaining required documents stated in the Bank’s Standard Operations Procedure to ensure full compliance through which the submitted document is accurate and valid.
Prepare merchant agreements and other underwriting activities as a reference for further processing of Static QR for customers.
Ensure all submitted documents and agreements are true, accurate and valid to avoid any financial or reputational losses of the Bank.
Closely with relevant team to ensure timely set up of merchant products and take proper action to fasten the process to satisfy customers’ demands.
Maintain excellent relationship with all merchants acquired to retain and further cross-sell with them.
Collect merchants’ feedback and escalate to line manager for further addressing and improvements of merchants’ demands.
Resolve merchants’ issues and complaints in timely and professional manner through understanding of the situation and address the issues by reaching a calm and amicable solution.
Prepare individual sales action plans and reports (daily, weekly, monthly) to ensure achievement of the target.
Contribute to the development of sound profitable by creating effective referral nets, including internal relationship, existing customer, and local market activities.
Regularly evaluate own targets – when results fall short of target, understand why and agree what to do differently to improve performance with line manager.
Keep a close eye on local competitors – what they do and how they perform in order to propose new sales opportunity to gain market share.
Keep up-to-date with ABA’s products suites and marketing campaigns to ensure superior product knowledge provided to customers.
Other tasks as assigned by line-manager.

Requirements

Bachelor’s degree or fresh graduate in finance and banking, accounting, or any relevant field.
Minimum one year of ing experience as merchant sales, outdoor sales, or relevant field in banking industry.
Excellent knowledge of the Bank operations, card operations, risk prevention and management; banking rules and regulations, laws, and all related policies.
Excellent relationship building and management, sales, and customer services skills.
Strong problem solving, negotiation and interal skills.
Ability to use and communicate in both Khmer and English.
Proficient in Microsoft Office and Bank’s software.
Strong dedication to accuracy and efficiency.

Required Skills

financebankingaccountingmerchant salesoutdoor salesBank operationscard operationsrisk preventionrisk managementbanking rules and regulationslawspoliciesrelationship buildingrelationship managementsalescustomer servicesproblem solvingnegotiationinterpersonal skillsKhmer

About ABA Bank

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ABA Bank is a leading financial institution in Cambodia.

Industry

Banking/Finance

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