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Canadia BankPhnom PenhActive opening
Canadia Bank

Branch Manager

Banking/FinancePosted 1 d ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

3+ Years

Level

Lead

Work Mode

On-site

Industry

Banking/Finance

Languages

English, Chinese

Apply Now

About the role

  • Supervising and managing the efficient daily operation of the branch office (morning shift), including operations, branch operation support, and customer service, in accordance with the bank's goals.
  • Enthusiastically participates in and supports all bank sales and marketing programs intended to build customer base and enhance customers' retention.
  • Seeks referrals from existing customers and other referrals from the net.
  • Contribute directly to the sales, profitability, and growth of the branch.
  • Ensures that the branch's expenses are within the approved budget.
  • Mains and regularly checks the branch's security camera.
  • Responsible for preparing a of activities in the branch and assigning the tasks to different individuals depending on their designation in the branch or a particular department.
  • Assists the branch manager in looking after the day-to-day operations of the branch and resolves any problems or conflicts faced by the staff in discharging their duties.
  • Closely with the branch manager to devise strategies for improving the overall performance of the branch.
  • Implements these strategies and briefs the staff on new policies and practices that need to be adopted.
  • Assist the branch manager in preparing budget planning, especially with regard to the operations area.
  • Achieve individual and branch budgets through new customers, referrals, and retention of accounts.
  • Assist the branch manager in attaining the established branch's goals and annual plan and proactively developing marketing strategies to improve branch performance as well as to gain more market shares.
  • Determines and develops the budget for the daily expenses of the branch.
  • Participates in community affairs to increase the bank's visibility and to enhance new and existing opportunities, branding, and a good reputation with the public.
  • Assist the branch manager in evaluating the abilities, capabilities, and knowledge of each staff member to ensure that staff are placed in the right job.
  • Must effectively coach and train colleagues to develop their skills and capabilities.
  • Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance, and staff motivation.
  • Encourages staff to upgrade their foreign skills, especially English and Chinese.
  • Keep a close eye on the local competitors.
  • Identify new market needs and profitable products and service opportunities, keeping Canadia Bank in the lead of the competition.
  • Other assigned tasks from line manager May have other duties as assigned by the branch manager or senior management of the bank.
  • Must strictly adhere to the bank's code of conduct, guidelines, and human resources policies and procedures to ensure the professionalism of the bank, such as having good behavior, avoiding abusing or taking advantage of bank customers or bank properties for al benefits, etc. Take immediate action to stop and report to superiors, senior management, and internal control any violations or other misconduct.

Requirements

  • Bachelor's degree in finance and banking or another relevant field.
  • At least 3 years’ experience in the bank and 2 years’ experience in supervisory roles in operation, loans, and accounting.
  • Demonstrate capacity for managing and motivating team.
  • Having selling skills and understanding sales culture, preferably acquired in the financial services sector.
  • Knowledge of bank operating risk, compliance policies, and procedures.
  • Organizational, leadership, and time management skills.
  • Negotiation and relationship-building skills. ing knowledge of administrative functions in an operational environment, e.g., budgets and nel administration.
  • Attention to detail and accuracy are critical.
  • Sound written and verbal communication skills in English, Chinese is an added advantage.
  • Computer literacy, Micro.

Required Skills

financebankingsupervisoryoperationloansaccountingmanaging and motivating teamselling skillssales culture understandingbank operating riskcompliance policiesproceduresorganizational skillsleadershiptime management skillsnegotiation skillsrelationship-building skillsadministrative functionsbudgetspersonnel administration

Schedule & Flexibility

Schedule:standard

About Canadia Bank

Visit Website

Canadia Bank Plc. was established on 11th November 1991 as “Canadia Gold & Trust Corporation Ltd.”, joint-venture between Cambodian - Canadians and the National Bank of Cambodia (Central Bank of Cambodia). The bank’s management consisted of former staff of the National Bank of Cambodia and its Cambodian – Canadian shareholders. The main activities were based on gold transactions, gold plaque manufacturing and lending to local merchants. Since 1991, the bank has grown significantly and expanded operations, becoming the largest local bank in Cambodia. Banking with Canadia Bank means a relationship with us and our banking professionals. Dedicated service to our customers, we deliver best-in-class banking across Cambodia. Long-standing local experience, wide network of branches, and uncompromising focus on financial strength and reliability, Canadia Bank leads. With an eye for the future, we are building a universal financial services group. With an extensive range of products and services, Canadia Bank has the right solutions. With qualified and knowledgeable banking professionals, Canadia Bank is your best partner. Canadia Bank has one of the largest networks of branches and ATM machines throughout the country, with a presence in every province in Cambodia, making our services simple, convenient, and accessible. With a worldwide network of correspondent banking relationships and a solid base of local and international customers Canadia Bank holds commanding market shares in loans as well as deposits. Along with the new securities trading license, Canadia Bank offers a comprehensive range of products and services that meet our customers’ needs. With a strong and safe financial standing, and a disciplined approach to growth, the Bank stands on firm financial foundations, which ensures that our customers and confidence in their banking relationship with us. Today, Canadia Bank remains the safest bank in Cambodia. Canadia Bank’s customers and banking partners, local and global, are assured that the bank balances growth aspirations with a strong and stable balance sheet. Our Mission To Be the Best Partner to our customers and employees by leveraging on People, Technology, and Service Delivery. Our Vision To be the Trusted Bank of Choice in Cambodia. To bring our years of experience into constantly developing new and exciting products and services to better serve our customers. Core Values We flourish in an open atmosphere that celebrates the spirit of invention, progress, and change while embracing our CORE VALUES of Trust, Ownership, Performance-Driven, Innovation, and Customer Focus in everything that we do..

Employees

1001 to 5000

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

More at Canadia Bank

Other open roles at this company

5 open

Credit Officer

Multiple LocationsFULLTIME

Compliance Officer

Head Office, Phnom PenhFULLTIME

Senior Treasury Officer (Funding)

Head Office, Phnom PenhFULLTIME

Customer Relationship Officer

Multiple LocationsFULLTIME

Customer Service Officer

Multiple LocationsFULLTIME

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