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Canadia BankPhnom PenhActive opening
Canadia Bank

Branch Manager

Banking/FinancePosted 1 d ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

3+ Years

Level

Lead

Work Mode

On-site

Industry

Banking/Finance

Languages

English, Chinese

Apply Now

About the role

  • Responsible for the administration and efficient daily operation of a full-service branch office, including operations, customer service, security, and safety, in accordance with the bank's objectives, with the main focus on operations.
  • Overall management and development of the branch.
  • Formulate marketing strategies and identify opportunities.
  • Understand the local economics of his or her branch and what he or she can do to improve the branch's profit.
  • Keep a close eye on his or her local competitors.
  • Identify new market needs and profitable product and service opportunities, keeping Canadia Bank ahead of the competition.
  • With his or her team, contact new and high-value customers regularly to make sure they are happy with the bank's service, re-evaluate their needs, and offer new products to meet these needs.
  • Manage and plan the cash needs of the branch.
  • He or she is responsible for safeguarding the cash in the strong room.
  • Ensure branch compliance with the bank's rules and regulations, policies and procedures, guidelines, and instructions.
  • Provides leadership, training, and supervision; delegates day-to-day operations to the operations staff or other officers of the branch.
  • Continuously update and inform staff about new laws and policies launched, internal announcements from the head office, and other information in relation to the bank's products or activities.
  • Chair the branch weekly meeting to discuss difficulties and problems met in the previous week, come up with appropriate solutions for improvement during the weekly meeting, and deliver the minutes of the meeting to branch management and HR departments no later than 3 ing days for reference purposes.
  • Accountable for branch annual budget planning.
  • Prepare a quarterly budget plan after the annual plan is approved, ting in January each year.
  • Achieves individual and branch budgets through new customers, referrals, and retention of account relationships by keeping branch management and HR departments. informed.
  • Responsible for attaining established branches's goals and an annual plan and proactively developing marketing strategies to improve branch performance as well as gain more market share.
  • Participates in community affairs to increase the bank's visibility and enhance new and existing opportunities. nel Management: effectively supervise and develop human resources at the branch according to the bank's HR policies and procedures.
  • Keep in touch and cooperate with the HR department to update information and make changes as and when necessary.
  • Evaluate the abilities, capabilities, and knowledge of each staff member to ensure that they are placed in the right job.
  • Effectively coaches and trains colleagues to develop their skills and capabilities.
  • Consolidates the capabilities of colleagues by providing them on-the-job training and coaching in the branch or requesting the Training and Development Department at the head office, conduct the training in whichever areas are lacking.
  • Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance, and staff motivation.
  • Encourages staff to upgrade their foreign s, especially English and Chinese.
  • Effectively cooperates and communicates with related departments of the bank to facilitate effectively and timely.
  • He or she is responsible for the overall image of his or her branch to ensure that the bank's identity and good reputation are well maintained by the public.
  • Handle cases of complex customer complaints that might affect the bank's reputation and report them to his or her direct supervisors and top management.

Requirements

  • Bachelor or Master Degree in Banking and Finance, Administration, or a relevant degree.
  • At least 3 years of experience in a related field.
  • Must be fluent in English and Chinese Good presentation and negotiation skills.
  • Str.

Required Skills

Banking and FinanceAdministrationEnglishChinesePresentation skillsNegotiation skills

Schedule & Flexibility

Schedule:standard

About Canadia Bank

Visit Website

Canadia Bank Plc. was established on 11th November 1991 as “Canadia Gold & Trust Corporation Ltd.”, joint-venture between Cambodian - Canadians and the National Bank of Cambodia (Central Bank of Cambodia). The bank’s management consisted of former staff of the National Bank of Cambodia and its Cambodian – Canadian shareholders. The main activities were based on gold transactions, gold plaque manufacturing and lending to local merchants. Since 1991, the bank has grown significantly and expanded operations, becoming the largest local bank in Cambodia. Banking with Canadia Bank means a relationship with us and our banking professionals. Dedicated service to our customers, we deliver best-in-class banking across Cambodia. Long-standing local experience, wide network of branches, and uncompromising focus on financial strength and reliability, Canadia Bank leads. With an eye for the future, we are building a universal financial services group. With an extensive range of products and services, Canadia Bank has the right solutions. With qualified and knowledgeable banking professionals, Canadia Bank is your best partner. Canadia Bank has one of the largest networks of branches and ATM machines throughout the country, with a presence in every province in Cambodia, making our services simple, convenient, and accessible. With a worldwide network of correspondent banking relationships and a solid base of local and international customers Canadia Bank holds commanding market shares in loans as well as deposits. Along with the new securities trading license, Canadia Bank offers a comprehensive range of products and services that meet our customers’ needs. With a strong and safe financial standing, and a disciplined approach to growth, the Bank stands on firm financial foundations, which ensures that our customers and confidence in their banking relationship with us. Today, Canadia Bank remains the safest bank in Cambodia. Canadia Bank’s customers and banking partners, local and global, are assured that the bank balances growth aspirations with a strong and stable balance sheet. Our Mission To Be the Best Partner to our customers and employees by leveraging on People, Technology, and Service Delivery. Our Vision To be the Trusted Bank of Choice in Cambodia. To bring our years of experience into constantly developing new and exciting products and services to better serve our customers. Core Values We flourish in an open atmosphere that celebrates the spirit of invention, progress, and change while embracing our CORE VALUES of Trust, Ownership, Performance-Driven, Innovation, and Customer Focus in everything that we do..

Employees

1001 to 5000

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

More at Canadia Bank

Other open roles at this company

5 open

Credit Officer

Multiple LocationsFULLTIME

Compliance Officer

Head Office, Phnom PenhFULLTIME

Senior Treasury Officer (Funding)

Head Office, Phnom PenhFULLTIME

Customer Relationship Officer

Multiple LocationsFULLTIME

Customer Service Officer

Multiple LocationsFULLTIME

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