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SBI Bank (Cambodia) PLCTuol Kouk | Phnom PenhActive opening
SBI Bank (Cambodia) PLC

Digital Process Transformation Specialist

Banking/FinancePosted 23 hr ago

Location

Tuol Kouk | Phnom Penh

Job Type

OTHER

Experience

3+ Years

Level

Mid

Work Mode

On-site

Industry

Banking/Finance

Apply Now

About the role

  • Define and execute the digital process transformation roadmap in alignment with the bank’s strategy and customer experience goals.
  • Analyze existing digital processes to identify inefficiencies, bottlenecks, and improvement opportunities.
  • Redesign flows to enhance automation, self-service, and operational efficiency across digital channels (mobile app, internet, and online platforms).
  • Collaborate with technology, operations, and units to implement innovative digital solutions.
  • Drive process automation initiatives and oversee system enhancements that improve service delivery and reduce turnaround time.
  • Monitor and measure the effectiveness of transformation initiatives to ensure sustainability and continuous improvement.

Requirements

  • Bachelor’s degree (or higher) in Information Technology, Finance, Banking, Administration, or related field.
  • Minimum 3–5 years of professional experience in digital process transformation, process automation, or system improvement within banking or financial services.
  • Strong understanding of digital banking platforms, customer journeys, and process optimization methodologies.
  • Experience with process mapping, flow redesign, and implementation of automation tools.
  • Strong analytical, problem-solving, and project management skills.
  • Ability to work cross-functionally and communicate effectively with technical and business teams.

Required Skills

Digital Process TransformationProcess AutomationSystem ImprovementDigital Banking PlatformsCustomer JourneysProcess Optimization MethodologiesProcess MappingFlow RedesignAutomation ToolsAnalytical SkillsProblem-SolvingProject ManagementCross-functional CollaborationEffective Communication

Benefits

  • Rewards for over performance

About SBI Bank (Cambodia) PLC

Visit Website

SBI LY HOUR Bank Plc. is a subsidiary of SBI Holdings, Inc. which was established on July 8, 1999, is a listed company on Tokyo Stock Exchange. The Group, headquartered in Tokyo, japan currently has more than 260 companies in over 20 countries and regions around the globe. The Group is globally operating the business in particular segments such as Financial Services, Asset Management, Biotechnology-related, and Others. As of Mar 2020, the Group had consolidated Total Assets of USD 52.8 Billion, Total Paid-in Capital of USD 881.57 Million, and Total Revenue of USD 3.53 Billion. The Group is building a stronger corporate group by pursuing and exercising “synergies” through the effective utilization of management resources and organic coordination of business know-how within the Group. he Bank’s objective is to provide in any or all commercial banking business to individuals, SMEs, companies, and corporations in general as a contribution to socio-economic development in Cambodia and elsew

Industry

Banking/Finance

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