About the role
- The IT Solution Manager is responsible for preparing and developing IT Systems strategies aligned with the company's business strategy.
- They will lead the analysis of business requirements and identify appropriate technology solutions to respond to changes and new technologies.
- Responsibilities include managing the team by delegating tasks, monitoring results, and promoting staff development, as well as collaborating closely with relevant departments and senior management to ensure IT solutions are implemented effectively and securely.
- Main Duties: Define IT and System strategies to support the company's business goals.
- Manage and lead the IT Solution team to ensure efficient and timely work execution.
- Prepare IT Roadmap / Digital Transformation Plan for short and long terms.
- Manage and oversee IT Project Management, including Scope, Timeline, Resource, and Budget preparation.
- Collaborate with the Management Team to analyze System requirements and create appropriate technology solutions.
- Work with relevant Vendors and Technology Partners for Systems or Software.
- Introduce and recommend new technologies suitable for the company's needs.
- Develop training sessions for relevant departments on usage and user support.
- Monitor system usage and potential issues to proactively find solutions.
- Prepare training materials, guidelines, or detailed information on using IT technical programs and systems.
- Organize workflows related to existing company Systems or technology applications.
- Ensure the implementation of IT policies and data security according to standards.
- Manage systems and improve the efficiency of Dynamic Central (Administration, Develop page, Develop Report, Maintenance VM, and Others).
- Report and participate in solving related issues.
- Prepare monthly work performance reports for management.
- Maintain order, respect discipline, and adhere to company internal regulations.
- Perform other duties as instructed by management.
Requirements
- Possess a Bachelor's degree in Information Technology or an equivalent degree.
- Have at least 3 years of experience in Information Technology, network management, or system management.
- Knowledge of integrating ERP with other systems (CRM, PMS, SMB-ERP).
- Knowledge of Intelligence (Power BI).
- Good command of English.
- Ability to solve problems and find IT technical solutions.
- Age between 25 to 35 years old.
- Thorough, patient, and highly committed to work.
- Honest and able to work under pressure.
- Good collaboration and communication skills.
- Willingness to learn and quick to adapt.
Required Skills
Information TechnologyNetwork ManagementSystem ManagementERP IntegrationCRM IntegrationPMS IntegrationSMB-ERP IntegrationPower BIEnglishProblem SolvingIT Technical SolutionsThoroughnessPatienceCommitment to WorkHonestyWorking Under PressureCollaborationCommunication SkillsWillingness to LearnAdaptability
Industry
Jewelery / Gems / Watches
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