Customer Services Agent

Generalបានបង្ហោះ 1 mo ago

Location

Siemreap Province

Job Type

FULLTIME

Experience level

កម្រិតមជ្ឈម

Work Mode

On-site

Industry

Transportation, Logistics, Supply Chain and Storage

Languages

English, Khmer

ដាក់ពាក្យឥឡូវ

អំពីតួនាទី និងភារកិច្ច

Ensure SIA’s operations adhere to safety and security standards.
Provide high-quality customer service according to the airline’s guidelines and procedures.
Collaborate with ground handling, security, airport and engineering partners to maintain flight punctuality and customer satisfaction.
Perform administrative tasks such as verifying vendor invoices, staff attendant report, daily sales report etc..
Address escalated customer feedback and cases, ensuring timely resolution.
Assist in special projects, company events and other administrative duties as assigned.

លក្ខខណ្ឌតម្រូវការងារ

Knowledge of airport operations and an understanding SIA’s services is preferred.
Experience in airline operations is beneficial but not mandatory.
Proficiency in IT, particularly Office 365.
Previous experience at an airport or in customer service is an advantage.
Strong communication skills in English (both written and spoken).
Knowledge of Khmer is an added advantage.
Customer-oriented with a strong service excellence mindset.
Pleasant personality with the ability to handle customers tactfully and professionally.
Ability to work well under pressure, multitask, and prioritize tasks with a team of other staff to achieve the company’s targets.

ជំនាញចាំបាច់

Airport OperationsSIA Services UnderstandingAirline OperationsIT ProficiencyOffice 365Customer ServiceCommunication SkillsEnglish (Written)English (Spoken)KhmerCustomer-OrientedService Excellence MindsetHandling Customers TactfullyHandling Customers ProfessionallyWork Under PressureMultitaskingPrioritizationTeamwork

កាលវិភាគការងារ និងភាពបត់បែន

Schedule:shift

អត្ថប្រយោជន៍ទទួលបាន

Comprehensive salary and benefit packages
Opportunities for professional growth and development
A supportive ad collaborative environment

អំពី Singapore Airlines

ចូលមើលគេហទំព័រ

As the world’s most awarded airline, Singapore Airlines (SIA) leads the way in global aviation, delivering extraordinary travel experiences while staying committed to excellence, innovation, and safety.

Industry

Transportation, Logistics, Supply Chain and Storage

ឱកាសការងារស្រដៀងគ្នា

ឱកាសការងារស្រដៀងគ្នាក្នុងផ្នែក Transportation - Aviation

មើលការងារទាំងអស់

Customer Services Agent

អំពីតួនាទី និងភារកិច្ច

លក្ខខណ្ឌតម្រូវការងារ

ជំនាញចាំបាច់

កាលវិភាគការងារ និងភាពបត់បែន

អត្ថប្រយោជន៍ទទួលបាន

អំពី Singapore Airlines

ការងារពាក់ព័ន្ធ

Customer Services Agent

អំពីតួនាទី និងភារកិច្ច

លក្ខខណ្ឌតម្រូវការងារ

ជំនាញចាំបាច់

កាលវិភាគការងារ និងភាពបត់បែន

អត្ថប្រយោជន៍ទទួលបាន

អំពី Singapore Airlines

ការងារពាក់ព័ន្ធ