Digital Marketing and Design is a hands-on, multi-faceted role combining marketing, visual design, and light business development. Reporting to leadership, this position owns the clinic's outward-facing brand, patient-facing content, growth campaigns, and strategic community partnerships. WHAT YOU SHOULD HAVE Manage monthly content calendars across Facebook, Instagram, TikTok, and Telegram. Create warm, clear Khmer and English copy for campaigns, promotions, and health education. Oversee Google Business profiles, reviews, basic SEO, and website support. Create patient-facing print and digital collateral including social posts, posters, brochures, and banners adhering to brand guidelines. Shoot and lightly edit in-clinic photo and short-form video content. Establish referral relationships with schools, pharmacies, corporate HR, insurance providers, and doctors. Handle inbound leads and coordinate with the front desk to convert visits and track package uptake. Measure and report monthly metrics on reach, enquiries, new patient acquisition, and campaign ROI to leadership. Guide the customer service team on brand tone and patient experience standards. Manage and organize a unified template and asset library for the clinic.

2+ years of professional background blending marketing, social media, or graphic design. Practical, hands-on proficiency in Canva and/or Adobe Creative Suite (Photoshop, Illustrator, or equivalent). Fluent in Khmer and capable in working English, supported by strong bilingual writing skills. Comfortable managing social media pages and executing paid ad boosts across major platforms. Organized, proactive self-starter able to work independently without a large support team. Nice-to-have background in healthcare, clinics, childcare, education, or FMCG serving families. Familiarity with short-form video editing tools (CapCut/Premiere) and basic website CMS or email marketing.