BTDC-ID: 41407 CLOSING DATE: 01-Oct-2026 Announcement Positions IT Officer Contact Details OFFICE ADDRESS Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia CONTACT NAME X Exchange Co., Ltd. PHONE 078 626 276 EMAIL TO: [email protected] Announcement Description We are now looking for qualified candidate to fulfill the position below: Announcement Positions IT Officer Apply Now WORKPLACE CIRCUMSTANCES ENVIRONMENT: Office LANGUAGES: English, Khmer LOCATION: Phnom Penh POSITION CIRCUMSTANCES CAREER CATEGORY: Computer

• General, Computer
• Networking, Computer
• Programming SCHEDULE: Full-time SALARY: $600
• $700 POSITION SUMMARY The position is for IT Support & Web Development LOCATION: Head Office, Koh Pich, Phnom Penh DUTIES & RESPONSIBILITIES: IT Support & Infrastructure Provide day-to-day IT support to employees and troubleshoot hardware, software, and system issues. Install, configure, maintain, and troubleshoot computers, printers, and other IT equipment. Support Windows operating systems and Microsoft 365 applications. Manage user accounts, access permissions, and IT-related requests. Maintain IT assets, equipment records, and basic IT documentation. Support Active Directory and user management where applicable. Network & Connectivity Install, configure, maintain, and troubleshoot LAN/WAN networks. Configure and support routers, switches, firewalls, and other network devices. Monitor network performance and Internet connectivity. Troubleshoot network, Wi-Fi, and connectivity issues. Coordinate with Internet Service Providers and external IT vendors when required. Website Development & Programming Design, develop, maintain, and update company websites and web applications. Write, test, debug, and maintain clean and reliable code. Develop responsive websites that work properly on desktop, tablet, and mobile devices. Use appropriate programming languages, frameworks, and development tools. Develop and maintain website features, forms, APIs, and system integrations. Work with databases and ensure proper data management. Troubleshoot and fix website errors, bugs, and technical issues. Improve website performance, functionality, security, and user experience. Maintain source code and development documentation. Website Hosting, Domain & Server Management Set up, configure, and maintain website hosting environments. Manage domain names and DNS records. Configure and maintain SSL certificates and HTTPS. Deploy websites and web applications to staging and production environments. Monitor website and server availability, performance, and technical issues. Manage website, database, and server backups. Perform website updates, software updates, and security maintenance. Troubleshoot hosting, server, DNS, SSL, and deployment issues. Coordinate with hosting providers or external technical vendors when required. Cybersecurity & Backup Follow and implement basic IT security best practices. Protect company systems, devices, accounts, and data from security risks. Maintain regular backup procedures and verify backup availability. Monitor and respond to basic security incidents and system issues. Ensure appropriate user access and permissions are maintained. Web Design & User Experience Create user-friendly and responsive website interfaces. Apply basic UI/UX principles to improve website usability. Ensure consistency with the company's branding and visual identity. Work with management and relevant teams to understand business requirements and translate them into practical digital solutions. IT Documentation & Support Maintain technical documentation, system information, and IT procedures. Document website configurations, hosting information, domains, DNS, and system access. Provide technical support and guidance to users. Work independently and collaborate with internal teams and external vendors. Stay updated with relevant IT, web development, cybersecurity, and technology trends. EXPECTED PROFILE OF CANDIDATES LANGUAGES: Khmer
• Good English
• Good QUALIFICATIONS: Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or a related field SKILLS & KNOWLEDGE: General & Technical Skills Good knowledge of Windows operating systems, Microsoft 365, computer hardware, and software troubleshooting. Good understanding of networking, including routers, switches, firewalls, LAN/WAN, and Wi-Fi. Knowledge of IT security and backup best practices. Experience with Active Directory is an advantage. Knowledge of website development and programming. Experience with HTML, CSS, JavaScript, and other relevant programming languages/frameworks. Knowledge of databases and basic SQL. Experience with website hosting and website deployment. Knowledge of domain management, DNS, SSL certificates, and HTTPS. Knowledge of server environments such as Windows Server or Linux is an advantage. Experience with Git/GitHub or other version-control systems is an advantage. Knowledge of API integration