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Canadia Bank

Customer Service

Customer ServicePosted 2 mo ago

Location

Multiple Locations

Job Type

FULLTIME

Experience level

Mid-Senior

Work Mode

On-site

Industry

Banking

Languages

English, Chinese

About the role

  • Provide good impression to customers following GSTP Superiors Customer Service.
  • Conduct daily sales activity in the lobby in order to promote banking products and services to both new and existing customers, and then refer them to specialist team for the first closed deal.
  • Physically standby at the branch's lobby at all times to be available for customers' inquiries or identify their needs by guiding them to the right service.
  • Encourage and educate customers to use alternative channels, i.e., ATM Machine, use CFC Drop Box, and Internet Banking at all times, etc. Be professional and adhere to "can do and positive" attitude.
  • May perform other duties as assigned.

Requirements

  • Minimum proficiency in the English and Chinese (if any).
  • Good communication and team.
  • Flexible to under pressure and willing to learn new things.

Required Skills

EnglishChineseCommunicationTeamworkAdaptabilityWorking under pressureWillingness to learn

About Canadia Bank

Company page Visit Website

Canadia Bank Plc. was established on 11th November 1991 as “Canadia Gold & Trust Corporation Ltd.”, joint-venture between Cambodian - Canadians and the National Bank of Cambodia (Central Bank of Cambodia). The bank’s management consisted of former staff of the National Bank of Cambodia and its Cambodian – Canadian shareholders. The main activities were based on gold transactions, gold plaque manufacturing and lending to local merchants. Since 1991, the bank has grown significantly and expanded operations, becoming the largest local bank in Cambodia. Banking with Canadia Bank means a relationship with us and our banking professionals. Dedicated service to our customers, we deliver best-in-class banking across Cambodia. Long-standing local experience, wide network of branches, and uncompromising focus on financial strength and reliability, Canadia Bank leads. With an eye for the future, we are building a universal financial services group. With an extensive range of products and services, Canadia Bank has the right solutions. With qualified and knowledgeable banking professionals, Canadia Bank is your best partner. Canadia Bank has one of the largest networks of branches and ATM machines throughout the country, with a presence in every province in Cambodia, making our services simple, convenient, and accessible. With a worldwide network of correspondent banking relationships and a solid base of local and international customers Canadia Bank holds commanding market shares in loans as well as deposits. Along with the new securities trading license, Canadia Bank offers a comprehensive range of products and services that meet our customers’ needs. With a strong and safe financial standing, and a disciplined approach to growth, the Bank stands on firm financial foundations, which ensures that our customers and confidence in their banking relationship with us. Today, Canadia Bank remains the safest bank in Cambodia. Canadia Bank’s customers and banking partners, local and global, are assured that the bank balances growth aspirations with a strong and stable balance sheet. Our Mission To Be the Best Partner to our customers and employees by leveraging on People, Technology, and Service Delivery. Our Vision To be the Trusted Bank of Choice in Cambodia. To bring our years of experience into constantly developing new and exciting products and services to better serve our customers. Core Values We flourish in an open atmosphere that celebrates the spirit of invention, progress, and change while embracing our CORE VALUES of Trust, Ownership, Performance-Driven, Innovation, and Customer Focus in everything that we do..

Employees

1001 to 5000

Industry

Banking

City

Phnom Penh

More at Canadia Bank

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Internal Auditor

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