Product Policy Officer

Product Policy Officer will support the development, review, and implementation of product policies that strengthen growth, ensure compliance, and improve customer experience in a fast-paced financial services environment. Key Responsibilities

• Support the creation, review, and update of product policies, procedures, and guidelines.
• with cross-functional teams to ensure product policies align with goals and regulatory requirements.
• Monitor policy implementation and identify gaps, risks, or improvement opportunities.
• Assist in analyzing market trends, customer needs, and competitor offerings to support policy enhancements.
• Prepare clear documentation, reports, and recommendations for management review.
• Coordinate with internal stakeholders to resolve policy-related issues and improve operational efficiency.

• Bachelor’s degree in , Finance, Economics, Law, or a related field.
• Minimum 1 year of experience in policy, product, operations, development, or financial services is preferred.
• Good understanding of banking or payment service products and basic compliance principles.
• Strong analytical, written, and verbal communication skills.
• Ability to collaboratively with multiple teams and manage tasks carefully.
• Detail-oriented, proactive, and able to handle deadlines in a dynamic environment.
• Proficient in Microsoft Office, especially Word, Excel, and PowerPoint.
• Professional attitude with strong problem-solving and organizational skills.