Animal Doctors International

Customer Service Team Leader

Customer ServicePosted 1 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience level

Mid-Senior

Work Mode

On-site

Languages

Khmer, English

About the role

Lead and supervise the Customer Service team.
Ensure reception operates smoothly and professionally.
Monitor appointment scheduling and booking accuracy.
Oversee phone, Telegram, email, and Facebook communication.
Maintain high service standards and professional tone.
Train and guide new reception staff.
Manage front desk organisation and presentation.
Monitor and check front-of-house stock.
Support roster coordination and report issues to management.
Handle client concerns calmly and professionally.
Ensure accurate payment handling and administrative compliance.
Stay aware of daily hospital activity and priorities.

Requirements

Previous customer service experience.
Leadership or supervisory experience preferred.
Strong Khmer and English communication skills.
Organised and detail-oriented.
Confident and accountable.
Calm under pressure.
Professional attitude and appearance.

Required Skills

customer serviceleadershipsupervisory experienceKhmerEnglishcommunicationorganiseddetail-orientedconfidentaccountablecalm under pressureprofessional attitudeprofessional appearance

Schedule & Flexibility

Schedule:shift

About Animal Doctors International

Visit Website

Animal Doctors International (ADI) is seeking a confident and responsible Customer Service Team Leader to manage and support our Front of House team.

More at Animal Doctors International

Other open roles at this company

1 open

Junior Veterinarian

Phnom PenhFull-time

Recommended Jobs

Similar roles you might be interested in

6 found

Operation Executive

Hybrid Learning Ocean Co., Ltd.

CambodiaFull-time$1k-$1k

AdministrationManagementEnglish

Media & Digital Marketing Officer

Bayon Heritage

CambodiaFull-time

ភាសាអង់គ្លេសបរិញ្ញាបត្រ

Diverse Community Development Coordinator

Development and Partnership in Action (DPA)

CambodiaFull-time

បច្ចេកទេស កសិកម្ម បន្សាំ ទៅនឹង ការបម្រែបម្រួល អាកាសធាតុការសម្របសម្រួល ការប្រជុំ វគ្គ បណ្តុះបណ្តាល និង សិក្ខាសាលាការរៀបចំ និង អនុវត្ត ផែនការប្រចាំ ខែ និង ឆ្នាំ

Horticulture Crop Production and Value Chain Officer

Cambodian Modern Agricultural Communities Federation

CambodiaFull-time$1k-$1k

Horticulture Crop ProductionAgricultural Produce MarketingAgricultural Value Chains

Redirects you to the company website to apply.

Apply Now