Supports the Sales Manager by executing day-to-day customer acquisition, service consultation, and client follow-up activities across B2B, B2C, and service-based segments. This role focuses on engaging potential customers, understanding their needs, and promoting Tunsai’s cleaning and maintenance services to convert leads into active clients. Responsibilities and Duties: Client Acquisition & Service Consultation:

• Approach and engage potential customers through calls, referrals, walk-ins, and on-site visits.
• Understand client cleaning and maintenance needs and explain suitable service solutions.
• Conduct basic site walkthroughs and gather information for quotation preparation.

• Educate clients on service benefits, scope, and long-term value. Sales Execution & Support:

• Support the Sales Manager in executing sales plans and client acquisition strategies.
• Assist in preparing quotations, proposals, and service presentations.
• Follow up with prospects to move them through the sales pipeline.

• Support contract conversion and onboarding coordination. Relationship Management & CRM:

• Build and maintain positive relationships with prospective and existing clients.
• Update client information, meeting notes, and follow-ups in CRM or tracking tools.

• Monitor client satisfaction and identify opportunities for repeat or additional services. Collaboration & Reporting:

• Work closely with the Sales Manager, Operations, and CRM teams to ensure service alignment.
• Provide regular updates on leads, client feedback, and market insights.
• Support promotional activities, campaigns, and sales events as required.

• Bachelor’s degree in Business, Marketing, or related field (preferred but not mandatory).
• At least 1 years of experience in sales, customer service, or service advisory roles.
• Background in cleaning services, service industries, insurance, banking, or facilities-related businesses is a strong advantage.
• Strong communication and interpersonal skills in Khmer and English.
• Comfortable with customer engagement, follow-up, and basic negotiation.
• Willing to travel for on-site client visits and field sales activities.
• Basic CRM knowledge or willingness to learn.