Phnom Penh Dry Port

Terminal Manager

Transportation ServicesPosted 7/15/2026

Location

Phnom Penh

Job Type

OTHER

Level

Lead

Work Mode

On-site

Industry

Transportation Services

Languages

Khmer, English

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About the role

Ensure high quality service delivery to customers.
Manage the coordination and facilitation of train loading and unloading, terminal documentation, customer documentation, shipping and stevedoring documentation.
Assist with the review of policies, procedures, work instructions, risk assessments, training and statistical reporting and compliance to RR and International Standards.
Working closely with Customs and Cam-control, manage the storage and handling of containers, and ensure quick turnaround of road trucks.
Oversee the rental of warehouses and ensure occupiers work to the standards of RR.
Responsibilities and Duties: Promote a positive safety culture throughout all levels of the business and operations.
Mentor and encourage employee consultation programs that add value to site safety, health, risk management, environmental compliance and quality.
Participate in annual rail safety, SHREQ and external audits of all RR locations and operations.
Participate in train, rolling stock, safety compliance and environmental audits.
Load and unload containers from the train at Phnom Penh Dry Port.
Ensure the forklifts and reach stackers are fueled and maintained.
Ensure the shipping line, customer and train documentation is completed in a timely manner.
Manage accident and incident investigations and ensure that appropriate follow up actions are taken.
Audit container numbers and container dwell times and ensure the security of the containers during loading and unloading and during storage.
Manage the security of the site and ensure there is no theft of container products and no unlawful entry to the site.
Ensure sufficient wagons are provided to the site for the loading and unloading of customer containers.
Ensure Customs officers and Cam control officers are available for the inspection of all customer containers and ensure all necessary paperwork is completed.
Plan, implement and oversee the work of staff members to ensure efficiency and compliance with organizational requirements and company procedures.
Monitor and direct all dispatching activities, including tracking, routing and dispatching transportation vehicles.
Conduct ongoing safety audits, meet with individual staff members, attend company safety meetings and participate or direct other work activities designed to promote work safety and encourage continuing education among staff members.
Implement changes to transportation services, policies or scheduling as needed.
Ensure staff members fully and consistently comply with safety rules, administrative procedures and policies, environmental policies, union contracts and government regulations.
Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy.
Collaborate with staff members and fellow managers to create, modify and implement goals, procedures, policies and objectives when the opportunity presents itself.
Establish and conduct monthly, quarterly or annual employee training sessions on a variety of subjects, including quality improvement, hazardous material handling.
Providing optimum customer service to Phnom Penh Dry Port Customers.
Ensure that trains and wagons are shunted and examined and fit for transit.
Loading and unloading of customer containers.
Ensuring that the sites security ensures the integrity of customer containers and products.
Ensures that all equipment and materials are received and are correctly stored and used and recorded as required in RR's SMS.
Determine and developing safety in the workf.

Required Skills

Service DeliveryTrain Loading and UnloadingTerminal DocumentationCustomer DocumentationShipping DocumentationStevedoring DocumentationPolicy ReviewProcedure ReviewWork Instruction ReviewRisk AssessmentTraining ManagementStatistical ReportingComplianceInternational StandardsContainer StorageContainer HandlingRoad Truck Turnaround ManagementWarehouse Rental ManagementSafety Culture PromotionEmployee Consultation

About Phnom Penh Dry Port

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HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region. We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.

Industry

Transportation Services