Shrewsbury International (Phnom Penh) Co.

Admissions Manager

EducationPosted 1 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

3+ Years

Experience level

Mid-Senior

Work Mode

On-site

Industry

Education

Languages

English, Khmer

About the role

Own the admissions journey, providing a seamless, warm and professional experience for every family from first contact through to enrolment.
Develop trusted relationships with prospective parents by listening carefully, anticipating their concerns, and responding with empathy, clarity, and confidence.
Organise and conduct tours, entrance assessments, open mornings, and orientation events with poise and al attention.
Support the strategic growth of the through proactive admissions engagement and careful stewardship of applicant pipelines.
Maintain and manage admissions records, ensuring accuracy, confidentiality and meaningful data analysis to support strategic decisions.
Collaborate across departments, liaising regularly with academic staff, marketing, finance, and operations to ensure alignment and efficiency.
Represent the at educational events and parent engagement activities, both locally and internationally when needed.
Support marketing initiatives by providing insight into parent needs, assisting with messaging, and contributing to admissions communications and campaigns.

Requirements

Educated to degree level or equivalent.
Demonstrated ability to manage and nurture client relationships with discretion and professionalism.
Familiarity with CRM systems and/or admissions platforms.
Prior experience in a British or international setting.
Understanding of the British curriculum and independent ethos.
Additional skills, including Khmer, are a plus.
Naturally warm and welcoming, with the ability to immediately put families at ease.
Emotionally intelligent and empathetic, able to respond sensitively to diverse family circumstances and cultural expectations.
Highly articulate, with excellent listening and communication skills across cultures and contexts.
Discreet and trustworthy, handling confidential or sensitive matters with tact and care.
Resilient and calm under pressure, able to maintain professionalism during busy periods and navigate competing demands gracefully.
Proactive and solutions-oriented, with a mindset focused on service, progress, and continuous improvement.
Culturally agile, genuinely interested in people and comfortable ing within a diverse, international environment.
Positive, can-do attitude, with a sense of humour and a willingness to go the extra mile to support families and colleagues alike.
Organised, detail-oriented and efficient, with strong time management and prioritisation skills.
Confident using digital tools and data systems to track admissions progress and inform strategy.
Collaborative team player, willing to contribute ideas, learn from others, and build strong internal partnerships.
Committed to the values of a holistic and high-quality British education.

Required Skills

Client Relationship ManagementProfessionalismDiscretionCRM SystemsAdmissions PlatformsUnderstanding of British CurriculumUnderstanding of Independent EthosKhmer LanguageWarmthWelcoming DemeanorEmpathyEmotional IntelligenceCultural SensitivityArticulacyListening SkillsCross-cultural CommunicationTrustworthinessTactResilienceCalmness Under Pressure