Global International Migration Agents Pty Ltd

Brand Engagement & Marketing Officer

MarketingPosted 2 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Salary

USD 300 - 300

Experience level

Associate

Work Mode

On-site

Industry

Pet Services

Languages

English, Khmer

About the role

As an agency recognized for our commitment to diversity including being named the 2026 Best LGBTIQA+ & Disability Focused Migration Agency, we pride ourselves on an inclusive, ethical, and high-energy environment.
In this role, you will be the key face and voice of our brand.
You will drive client acquisition by designing engaging digital content, managing customer message flows, running event expos, and executing creative marketing campaigns that connect prospective clients with our Registered Migration Agent (MARN 2217981).
DUTIES & RESPONSIBILITIES: Graphic Design, Multimedia & Visual Branding Graphic Design & Print Collateral: Conceptualise, design, and produce high-quality visual assets, including digital ad banners, social media posts, corporate prospectuses, promotional brochures, event flyers, and physical merchandise.
Design Software Mastery: Daily utilise Canva, CapCut, Adobe Illustrator, Adobe Photoshop, and related creative platforms to maintain high visual standards across all brand touchpoints.
Video Production & Editing: Script, film, edit, and publish engaging short-form videos (Reels, TikToks, Shorts) and long-form video content tailored to prospective international students and visa applicants.
Vendor & Material Management: Coordinate with external printing vendors, design partners, and production suppliers to ensure cost-effective delivery of physical merchandise and event materials.
Brand Engagement, DM Flow & Lead Management Enquiry Flow Management: Supervise and optimise incoming Direct Messages (DMs), comments, and lead enquiries across Facebook, Instagram, Tiktok, WhatsApp, website chat, and other communication channels.
KPI & Target Enforcement: Establish, monitor, and enforce daily and weekly performance KPIs for the engagement team to ensure rapid response times, high messaging volume, and maximum conversion.
Sales Conversion & Outreach: Support client acquisition by following up with prospective customers, conducting outbound sales calls, implementing lead-nurturing sequences, and securing bookings.
Feeder Net Building: Establish and maintain relationships with feeder s, university partners, local community , and media representatives to expand intake channels.
Digital Marketing, SEO & Strategic Projects Integrated Campaign Management: Plan, execute, and evaluate cross-channel marketing campaigns spanning social ads, email campaigns, and organic strategy to maximise ROI.
Website & Content Administration: Maintain the corporate website and write regular, SEO-optimised blog articles covering Australi.

Requirements

We are seeking a proactive Brand Engagement & Marketing Officer to oversee our visual branding, digital marketing campaigns, IT support coordination, and client acquisition pipelines.
This role combines high-volume graphic design, short-form video editing, physical event execution, and lead generation support.
The ideal candidate brings strong familiarity with Australian and New Zealand education and migration pathways, excels at managing team target KPIs, and brings creative, "outside-the-box" strategies to consistently grow our customer base.

Required Skills

Brand EngagementMarketingVisual BrandingDigital MarketingIT Support CoordinationClient AcquisitionGraphic DesignVideo EditingEvent ExecutionLead GenerationAustralian Education PathwaysNew Zealand Education PathwaysMigration PathwaysKPI ManagementCreative StrategyCustomer Base GrowthCanvaCapCutAdobe IllustratorAdobe Photoshop