Clinic Manager

GeneralPosted 1 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Level

Mid

Work Mode

On-site

Languages

Khmer, English

Apply Now

About the role

div class="separator" style="clear: both; text-align: justify;"><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh59skcfJfpMA1PwpZyyR7GLrs8X5wqA5cEcagCIGft-YnqA50wbrqIfmFeG7om8mIW8EKYM2CziBagNVBOfauIp9N6RmRYypuyajzOW6pcbXN48oHQWhMsO3wMSVUm73zHgEyR0SCEkbupxJiznLlj_PoqdpVansC-c-l0_ykT4Wy0yypFtN4bfeDP_Xw/s200/logo.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="100" data-original-width="200" height="100" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh59skcfJfpMA1PwpZyyR7GLrs8X5wqA5cEcagCIGft-YnqA50wbrqIfmFeG7om8mIW8EKYM2CziBagNVBOfauIp9N6RmRYypuyajzOW6pcbXN48oHQWhMsO3wMSVUm73zHgEyR0SCEkbupxJiznLlj_PoqdpVansC-c-l0_ykT4Wy0yypFtN4bfeDP_Xw/s1600/logo.jpg" width="200" /></a></div></div><div class="separator" style="clear: both; text-align: justify;">Location:  Phnom Penh</div>Provide support to the Chief Executive Officer to facilitate all administrative & business aspects to ensure the effective and efficient operation of Centre/Branch Clinics.Roles and Responsibilities:<div style="text-align: justify;">General Management</div><ul class="job-detail-req" style="text-align: justify;"><li class="indent-1"> Provide overall day-to-day leadership and direction to all staff at Centres/Branches under supervision.</li><li class="indent-1">Support the Clinic Manager to meet given KPIs & help to establish annual work year objectives for each Centre/Branch under supervision.</li><li class="indent-1"> Implementing all policies stipulated in the Group Policy Manual.</li><li class="indent-1">Ensuring compliance with all procedures stipulated in the Group Operations Manual.</li><li class="indent-1">Preparation & submission of Centre/Branch Quarterly Status & Growth Report to CEO.</li><li class="indent-1">Attendance and taking of meeting minutes at management meetings.</li></ul>Sales and Marketing<ul class="job-detail-req" style="text-align: justify;"><li class="indent-1">Working with the Marketing Manager to support marketing activities & to grow sales at Centres/Branches under supervision.</li><li class="indent-1">Participating in Annual & Quarterly Sales & Marketing meetings chaired by CEO during the review and establishment of annual & quarterly marketing plans and the marketing budget.</li></ul>Patient & Administrative Matters<ul class="job-detail-req" style="text-align: justify;"><li class="indent-1">Supervising the work of Clinic Consultants & Clinic Supervisors.</li><li class="indent-1">Supporting the administrative needs of the Doctors.</li><li class="indent-1">Ensure compliance with Group Operations Manual procedures for all matters with the assistance of the Clinic Consultants & Supervisors.</li><li class="indent-1">Regular audit to ensure accuracy, completeness and safe-keeping of all patient and Centre/Branch administrative records with the assistance of the Clinic Consultants.</li><li class="indent-1">First point of contact for staff counseling to resolve any issues.</li><li class="indent-1">Point of escalation for resolving any patient administrative issues or complaints.</li><li class="indent-1">Authority for load balancing and the resolution of resource conflicts.</li><li class="indent-1">Responsibility for replenishment of consumables and the maintenance & repair of all equipment in the clinics under supervision.</li><li class="indent-1">Assist the CEO with the accountability for clinic assets.</li><li class="indent-1"> Ensuring the accuracy & timely submission of Weekly & Quarterly Reports to Group.</li></ul>Finance & IT<ul class="job-detail-req" style="text-align: justify;"><li class="indent-1">Assist with the establishment and review of the annual & quarterly Centre/Branch budget with the assistance of the Finance Manager.</li><li class="indent-1">Assist with the securing of approval for annual Centre/Branch budget from the CEO/ED and ensuring that Centre/Branch expenses fall within approved budgets.</li><li class="indent-1">Proposal authority for all Centre/Branch purchases & payments.</li><li class="indent-1">Petty cash control & management.</li><li class="indent-1">Ensure compliance with all Finance policies and procedures in the Group Finance Manual.</li><li class="indent-1">Regular audit to ensure data integrity in the ERP.</li><li class="indent-1">Ensuring compliance with Group IT policies.</li><li class="indent-1">Supervising the work of the IT Manager/Outsourced Services Vendor.</li></ul>HR and EOH&S<ul class="job-detail-req" style="text-align: justify;"><li class="indent-1"> Ensuring compliance with all local labour laws with the assistance of the Group HR Manager.</li><li class="indent-1">Secure CEO/ED approval annually for Centre/Branch headcount.</li><li class="indent-1">Responsibility for all staff administration with the assistance of the Group HR Manager.</li><li class="indent-1">Staff appraisal & recommendations for promotion, annual increments, incentive schemes & bonuses.</li><li class="indent-1">Responsibility for staff attrition.</li><li class="indent-1"> Staff development & training.</li><li class="indent-1"> First point of contact for the resolution of staff inter-personal conflicts as and when necessary.</li><li class="indent-1">Team building & staff counseling.</li><li class="indent-1"> Assist the CEO to ensure that adequate insurance coverage has been secured for the Centre/Branches under supervision.</li><li class="indent-1">Assist the CEO to manage of all environmental and operational health & safety (EOH&S) matters.</li></ul>Legal<ul class="job-detail-req" style="text-align: justify;"><li class="indent-1">Assist the CEO with the securing operating licenses & permits for the Centre/Branch.</li><li class="indent-1">Assist the CEO with compliance with all local regulations.</li><li class="indent-1">Assist the CEO with compliance with all local guidelines for corporate governance.</li></ul>Key Requirements (skills, knowledge experience & qualification):<ul class="job-detail-req"><li>Fluent in Khmer and English (spoken and written).
(Chinese is a bonus if your clinic needs it.)</li><li>Strong interpersonal skills and confidence speaking with patients of different ages/backgrounds.</li><li>High integrity are require</li><li>Organized, punctual, and able to multitask in a busy clinic environment.</li><li>Excellence on using smartphones and basic computer tools (Google Sheets, messaging apps, booking tools, social media platform).</li><li>Prior experience in clinic, hospitality, or customer service is preferred..</li></ul><div class="separator" style="clear: both; text-align: justify;"></div><div style="text-align: justify;">Please send CV and cover letter to Email:      gina@healinghands.com.sg Phone:     Website:  Please mention "www.Cambodiajobs.Biz" where you saw the ad when you apply!  </div><div class="blogger-post-footer">Moreinfo: http://cambodiajobs.blogspot.com</div>.

Requirements

Fluent Khmer & English (spoken & written).
(Chinese is a bonus if your clinic needs it.) Strong interpersonal skills and confidence in speaking with patients of different ages/backgrounds.
High integrity is require Organized, punctual, and able to multitask in a busy clinic environment.
Excellence in using smartphones and basic computer tools (Google Sheets, messaging apps, booking tools, social media platform).
Prior experience in clinic, hospitality, or customer service is preferred.

Required Skills

KhmerEnglishChineseinterpersonal skillsspeaking with patientsintegrityorganizedpunctualmultitasksmartphonesbasic computer toolsGoogle Sheetsmessaging appsbooking toolssocial media platformclinic experiencehospitality experiencecustomer service

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