Makro Cambodia

QA & Regulatory Affairs Manager

GeneralPosted 4 hr ago

Location

Saensokh | Phnom Penh

Job Type

FULLTIME

Experience

8+ Years

Experience level

Mid-Senior

Work Mode

On-site

Industry

Wholesale

Languages

Khmer, English

Description

Lead cross functional team to implement central SOPs in Cambodia.
Coordinate and execute Post Market Surveillance activities including complaint handling and adverse event reporting per local government regulation and internal guidance.
Implement QA programs and product quality plans, and ensure that company quality plans and objectives are met, results are achieved, and infrastructure and systems are in place.
Lead in developing or updating Quality system procedures and Participate in internal or external audit Lead in handling of product complaints, quality hold and Filed Safety Corrective Action.
Timely report of quality / safety test, problem and action to To arrange an audit and reporting of supplier for risk assessment and coordinate and execute Corrective Plan per local government regulations and internal guidance Investigate and follow up on relevant customer complaints or problems and recall product Compile and submit registration dossier for new / import products such as Foods, Cosmetics ,Agricultural products and variations to related government agencies and obtain regulatory approvals in timely manner Manage product licenses files, ensure product licenses are renewed on time to minimize impact.
Build professional relationship with local regulatory authorities Provide guidance and solutions to other departments on QA/RA related issues Act as the local contact to corporate to facilitate understanding of Cambodia Regulatory requirement to ensure compliance.

Requirements

Bachelor’s degree in Quality, , or related field.
8+ years QA experience, including 3 year in management.
Experience in retail, supermarket, or FMCG.
Knowledge of ISO, GMP, HACCP, and SOP development.
Strong skills in store audits, product quality checks, and supplier quality control.
Good communication in Khmer & English.
Able to travel to store locations when needed.

Required Skills

Quality ManagementQuality AssuranceManagementRetailSupermarket OperationsFMCG ExperienceISOGMPHACCPSOP DevelopmentStore AuditsProduct Quality ChecksSupplier Quality ControlCommunicationKhmerEnglishTravel

Compensation Details

Bonus:Annual Bonus

Benefits

Competitive Salary
Annual Bonus
Group Insurance

About Makro Cambodia

Company page Visit Website

Makro Vision: To be the number one food solution provider for professional customers in ASEAN. Makro Mission: >Multi-formats: Expansion in ASEAN with multi-format stores >Award: Award team achievements, and invest in people resources >Knowledge: Know and respect specific local differences >Responsible: Being responsible towards creating maximum benefits for society and the world >Offer the best: Offer the best value and solutions to customers At Makro, we offer: >Competitive Salary >Annual Bonus (13-month salary) >Store Incentive Bonus (14-month salary) >KPI Incentive Bonus >Seniority payment >Phone credit >Travelling allowance >Attendance allowance >Food allowance >National Social Security Fund (NSSF) >Education sponsorship >Group Life Insurance >Group Accident Insurance >Group Health Insurance (In & Outpatient medical) >A fast-paced, multicultural workplace energized by fresh perspectives and collaborative innovation. >Other benefits, we offer sustained career growth resources and lifelong learning initiatives.

Employees

501 to 1000

Industry

Wholesale

City

Phnom Penh

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Description

Lead cross functional team to implement central SOPs in Cambodia.
Coordinate and execute Post Market Surveillance activities including complaint handling and adverse event reporting per local government regulation and internal guidance.
Implement QA programs and product quality plans, and ensure that company quality plans and objectives are met, results are achieved, and infrastructure and systems are in place.
Lead in developing or updating Quality system procedures and Participate in internal or external audit Lead in handling of product complaints, quality hold and Filed Safety Corrective Action.
Timely report of quality / safety test, problem and action to To arrange an audit and reporting of supplier for risk assessment and coordinate and execute Corrective Plan per local government regulations and internal guidance Investigate and follow up on relevant customer complaints or problems and recall product Compile and submit registration dossier for new / import products such as Foods, Cosmetics ,Agricultural products and variations to related government agencies and obtain regulatory approvals in timely manner Manage product licenses files, ensure product licenses are renewed on time to minimize impact.
Build professional relationship with local regulatory authorities Provide guidance and solutions to other departments on QA/RA related issues Act as the local contact to corporate to facilitate understanding of Cambodia Regulatory requirement to ensure compliance.

Requirements

Bachelor’s degree in Quality, , or related field.
8+ years QA experience, including 3 year in management.
Experience in retail, supermarket, or FMCG.
Knowledge of ISO, GMP, HACCP, and SOP development.
Strong skills in store audits, product quality checks, and supplier quality control.
Good communication in Khmer & English.
Able to travel to store locations when needed.