Independent Recruiter

IT Asset Management QA Supervisor

Information TechnologyPosted 3 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

3+ Years

Experience level

Mid-Senior

Work Mode

On-site

Industry

Banking

About the role

To deliver high-quality, compliant IT asset records and stock information through automated, analytics-driven quality assurance across the IT asset lifecycle.
To oversees IT asset record management within approved systems, driving the use of automation, analytics, and modern technologies to strengthen control effectiveness and reduce manual effort.
Oversee the full lifecycle of IT assets, including inventory, transfer, decommissioning, and disposal.
Ensure an up-to-date inventory of all IT assets.
Manage surplus equipment in accordance with organizational policies and procedures.
Perform data benchmarking using all necessary documents and resources.
Facilitate and support the use of modern technologies, including advanced analytics and machine-assisted techniques, to strengthen early detection of discrepancies, and control gaps.
Provide advance notifications to asset owners regarding license expirations.
Support the provision of inventory data and tracking information to related stakeholders.
Create and generate inventory reports using automated and analytics-enabled reporting solutions regarding IT assets inventory.
Collaborate with asset owners to conduct inventory reviews.
Conduct regular audits and asset reviews.
Ensure consistent application of asset management policies and procedures; identify gaps between policies and actual practices and escalate findings for remediation.
Ensure timely follow-up and implementation of audit recommendations and action plans.
Establish and maintain effective collaboration with IT, business units, HR, Finance, Internal Audit, Risk, and Compliance teams.
Coordinate cross-departmental efforts to resolve systemic issues and enhance control environments.
Provide training and support to quality assurance team members to comply with policies, procedures, and core processes.
Provide mentorship, coaching, and support to team members to promote a professional and productive work environment.
Handle tasks assigned by the Line Manager or Division Head.
Report on all assigned areas to the Line Manager or Division Head.

Requirements

Bachelor’s degree in Information Technology, Finance, Information Security, Business Administration, Law, or a related field.
Minimum of 3 years of relevant experience or minimum of 2 years in IT Asset Management quality assurance within the BFI industry segment.
Experience working with data analytics, automation, or intelligent tools to support data-driven decision-making and quality assurance is a strong advantage.
Ability to understand and operate within corporate principles, processes, and best practices.
Experience with asset management systems and tools, including understanding of lifecycle management principles, is a plus.
Experience with commonly used types of IT equipment is a plus.
Experience with audit processes and remediation efforts.
Excellent analytical, problem-solving, and communication skills (written and verbal).
Ability to analyze data, identify patterns, and work with automated or analytics-driven tools to support quality assurance activities.
Ability to work independently as well as in a team environment.
Strong attention to detail and a commitment to accuracy.
Well organized, able to self-manage a variety of responsibilities and meet deadlines.
Strong verbal and written communication skills, with the ability to explain concepts to colleagues.
Skill in people leadership and supervision.
Strong crisis management capabilities and ability to act decisively under pressure.
Ability to work nights and weekends in the event of a crisis.
Computer skills: working knowledge of Microsoft Office (Word, Excel, Outlook, Teams) required; experience working with advanced data, automation, or AI-assisted tools (e.g. analytics platforms, intelligent reporting, or similar technologies) is a strong advantage.

Required Skills

Information TechnologyFinanceInformation SecurityBusiness AdministrationLawIT Asset ManagementData AnalyticsAutomationIntelligent ToolsData-driven Decision-MakingQuality AssuranceCorporate PrinciplesProcessesBest PracticesAsset Management SystemsLifecycle ManagementIT EquipmentAudit ProcessesRemediationAnalytical Skills