M’lup Russey Organization

Information Technology Facilitator

Information TechnologyPosted 1 d ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

1+ Years

Experience level

Entry Level

Work Mode

On-site

Industry

Non-profit Organizations

Languages

English, Khmer

Description

Maintain computers, laptops, printers, and other IT equipment.
Install software, troubleshoot hardware and software issues, and provide technical support to staff.
Manage Microsoft 365 user accounts, licenses, email, SharePoint, and access permissions.
Maintain cloud services and assist with system updates and configurations.
Maintain computer, net, and internet security.
Configure user permissions, troubleshoot net issues, and protect organizational systems against cybersecurity threats.
Maintain the organization's website, hosting, and domain.
Perform basic website development and troubleshooting using HTML, PHP, and JavaScript.
Maintain IT inventory, monitor equipment and supplies, and recommend appropriate IT equipment, software, and upgrades based on organizational needs and budget.
Identify opportunities to improve IT systems, net infrastructure, cloud services, and computer performance.
Assist with data backup and system maintenance.
Provide technical support for online platforms, audiovisual equipment, meetings, training sessions, and organizational events.
Stay updated on emerging technologies, cybersecurity practices, and IT best practices to improve organizational IT services.

Requirements

Bachelor's Degree in Computer Science, Information Technology, or Computer Engineering.
IT support, system administration, or a related field for 1 year as a minimum.
Knowledge of IT policies, procedures, and system management.
Experience in Microsoft 365 administration, SharePoint, cloud services, and user account management.
Knowledge of computer nets, internet connectivity, cybersecurity, and antivirus protection.
Ability to install, configure, maintain, and troubleshoot computers, printers, and net equipment.
Experience in IT equipment procurement, inventory management, and maintenance planning.
Knowledge of cloud-based file management, document organization, and access permissions.
Basic knowledge of website management and web development using WordPress, HTML, PHP, and MySQL.
Experience with website hosting, domain management, and cPanel.
Ability to monitor website and social media performance and prepare periodic reports.
Good communication skills and the ability to coordinate with external IT service providers and other organizations.
Cisco neting training or certification is an advantage.
Ability to prepare IT reports, maintain technical documentation, and perform other duties assigned by the supervisor.

Required Skills

IT supportsystem administrationIT policies and proceduressystem managementMicrosoft 365 administrationSharePointcloud servicesuser account managementcomputer networksinternet connectivitycybersecurityantivirus protectionhardware troubleshootingIT equipment procurementinventory managementmaintenance planningcloud-based file managementdocument organizationaccess permissionswebsite management

About M’lup Russey Organization

Company page Visit Website

M'lup Russey is a local NGO focusing on Alternative Care, Child Protection, Child Wellbeing and Child Welfare in Cambodia.

Industry

Non-profit Organizations

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Description

Maintain computers, laptops, printers, and other IT equipment.
Install software, troubleshoot hardware and software issues, and provide technical support to staff.
Manage Microsoft 365 user accounts, licenses, email, SharePoint, and access permissions.
Maintain cloud services and assist with system updates and configurations.
Maintain computer, net, and internet security.
Configure user permissions, troubleshoot net issues, and protect organizational systems against cybersecurity threats.
Maintain the organization's website, hosting, and domain.
Perform basic website development and troubleshooting using HTML, PHP, and JavaScript.
Maintain IT inventory, monitor equipment and supplies, and recommend appropriate IT equipment, software, and upgrades based on organizational needs and budget.
Identify opportunities to improve IT systems, net infrastructure, cloud services, and computer performance.
Assist with data backup and system maintenance.
Provide technical support for online platforms, audiovisual equipment, meetings, training sessions, and organizational events.
Stay updated on emerging technologies, cybersecurity practices, and IT best practices to improve organizational IT services.

Requirements

Bachelor's Degree in Computer Science, Information Technology, or Computer Engineering.
IT support, system administration, or a related field for 1 year as a minimum.
Knowledge of IT policies, procedures, and system management.
Experience in Microsoft 365 administration, SharePoint, cloud services, and user account management.
Knowledge of computer nets, internet connectivity, cybersecurity, and antivirus protection.
Ability to install, configure, maintain, and troubleshoot computers, printers, and net equipment.
Experience in IT equipment procurement, inventory management, and maintenance planning.
Knowledge of cloud-based file management, document organization, and access permissions.
Basic knowledge of website management and web development using WordPress, HTML, PHP, and MySQL.
Experience with website hosting, domain management, and cPanel.
Ability to monitor website and social media performance and prepare periodic reports.
Good communication skills and the ability to coordinate with external IT service providers and other organizations.
Cisco neting training or certification is an advantage.
Ability to prepare IT reports, maintain technical documentation, and perform other duties assigned by the supervisor.