Serendib Microinsurance Plc

IT & Digital Transformation Unit Manager

InsurancePosted 7/15/2026

Location

Tuol Kouk | Phnom Penh

Job Type

FULLTIME

Experience

4+ Years

Level

Lead

Work Mode

On-site

Industry

Insurance

Languages

English, Khmer

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About the role

Develop and execute the IT and Digital Transformation strategy aligned with company goals.
Lead digital transformation initiatives, system implementation projects, and process automation programs.
Manage IT infrastructure, networks, servers, cloud services, and end-user support.
Ensure cybersecurity controls, disaster recovery, backup processes, and regulatory compliance are maintained.
Plan, manage, and monitor IT and digital project portfolios, budgets, timelines, and resources.
Define business requirements, evaluate solutions, and coordinate with vendors for implementation.
Drive innovation through digital platforms, mobile applications, automation tools, and data solutions.
Establish IT policies, procedures, governance standards, and service-level agreements.
Monitor system performance and operational risks and implement continuous improvement initiatives.
Lead and coach IT team members while promoting a culture of innovation and service excellence.
Prepare management reports and present technology road-maps, risks, and project updates.
Collaborate with all departments and external partners to support business growth and operational efficiency.
Support other business or non-business projects as assigned.

Requirements

Bachelor’s degree in Business, IT, Project management, Marketing, or a related field.
4-5 years of experience in digital projects or the insurance sector.
Knowledge of digital tools, platforms, and project workflows.
Experience with internal teams and external vendors.
Strong computer skills; proficient in project management and office software.
Good time management and ability to resolve issues under pressure.
Strong verbal and written communication in both English and Khmer.
Able to lead projects independently and meet tight deadlines.

Required Skills

BusinessITProject managementMarketingDigital projectsInsurance sectorDigital toolsDigital platformsProject workflowsVendor managementComputer skillsProject management softwareOffice softwareTime managementProblem solvingWorking under pressureVerbal communicationWritten communicationEnglishKhmer

Benefits

Rewards for over performance
Learn new Skills on the jobs

About Serendib Microinsurance Plc.

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Serendib Microinsurance Plc., one of the subsidiary company of LOLC Holdings Plc, received license from the Ministry of Economic and Finance in December 2020.

Employees

21 to 50

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh