ABA Bank

QR Merchant Acquisition Consultant

ConsultingPosted 4 hr ago

Location

Head Office

Job Type

FULLTIME

Experience

1+ Years

Experience level

Entry Level

Work Mode

On-site

Industry

Banking

Languages

Khmer, English

Description

Achieve QR merchant sales targets by providing customers with an easy and friendly banking experience through execution of highly professional outdoor sales activities for QR products to contribute to sound profitability of the Bank.
Solicit new customers by executing outdoor sales activities plan provided by supervisor and management team to achieve own sales target.
Provide highly professional consultative services and sales of merchant products which are suitable for customers’ demands.
Facilitate in processing of QR products for customers by obtaining required documents stated in the Bank’s Standard Operations Procedure to ensure full compliance through which the submitted document is accurate and valid.
Prepare merchant agreements and other underwriting activities as a reference for further processing of Static QR for customers.
Ensure all submitted documents and agreements are true, accurate and valid to avoid any financial or reputational losses of the Bank.
Closely work with relevant team to ensure timely set up of merchant products and take proper action to fasten the process to satisfy customers’ demands.
Maintain excellent relationship with all merchants acquired to retain and further cross-sell with them.
Collect merchants’ feedback and escalate to line manager for further addressing and improvements of merchants’ demands.
Resolve merchants’ issues and complaints in timely and professional manner through understanding of the situation and address the issues by reaching a calm and amicable solution.
Prepare individual sales action plans and reports (daily, weekly, monthly) to ensure achievement of the target.
Contribute to the development of sound profitable by creating effective referral nets, including internal relationship, existing customer, and local market activities.
Regularly evaluate own targets – when results fall short of target, understand why and agree what to do differently to improve performance with line manager.
Keep a close eye on local competitors – what they do and how they perform in order to propose new sales opportunity to gain market share.
Keep up-to-date with ABA’s products suites and marketing campaigns to ensure superior product knowledge provided to customers.
Other tasks as assigned by line-manager.

Requirements

Bachelor’s degree or fresh graduate in finance and banking, accounting, or any relevant field.
Minimum one year of experience in sales, merchant sales, outdoor sales, or relevant field in banking industry.
Excellent knowledge of the Bank operations, card operations, risk prevention and management; banking rules and regulations, laws, and all related policies.
Excellent relationship building and management, sales, and customer services skills.
Strong problem solving, negotiation and interpersonal skills.
Ability to use and communicate in both Khmer and English.
Proficient in Microsoft Office and Bank’s software.
Strong dedication to accuracy and efficiency.

Required Skills

financebankingaccountingsalesmerchant salesoutdoor salesbank operationscard operationsrisk prevention and managementbanking rules and regulationslawspoliciesrelationship building and managementcustomer servicesproblem solvingnegotiationinterpersonal skillsKhmerEnglishMicrosoft Office

Schedule & Flexibility

Schedule:standard

About ABA Bank

ABA Bank is a leading financial institution in Cambodia, offering a wide range of banking products and services.

Industry

Banking

More at ABA Bank

Other open roles at this company

5 open

Senior Small Business Loan Officer

Chaom Chau BranchFull-time

Small Business Loan Trainee

Kampong Chhnang Provincial BranchInternship

Dispute Resolution Officer

Head OfficeFull-time

Loan Recovery Manager

Toul kork BranchFull-time

Remittance Sales and Services Consultant

Head OfficeFull-time

Recommended Jobs

Similar roles you might be interested in

6 found

Employee Banking Solution Officer

canadiabank

Head Office, Phnom PenhFull-time

Product ManagementOperationsSegmentation

Senior Command Center Officer

Canadia Bank

Head Office, Phnom PenhFull-time

Computer ScienceInformation TechnologyIT operations

Senior Consumer Deposit Product Promotion and Activation Officer

Canadia Bank

Head Office, Phnom PenhFull-time

ManagementFinanceBanking

Dispute Resolution Officer

ABA Bank

Head OfficeFull-time

BankingFinanceAdministration

Redirects you to the company website to apply.

Apply Now

Description

Achieve QR merchant sales targets by providing customers with an easy and friendly banking experience through execution of highly professional outdoor sales activities for QR products to contribute to sound profitability of the Bank.
Solicit new customers by executing outdoor sales activities plan provided by supervisor and management team to achieve own sales target.
Provide highly professional consultative services and sales of merchant products which are suitable for customers’ demands.
Facilitate in processing of QR products for customers by obtaining required documents stated in the Bank’s Standard Operations Procedure to ensure full compliance through which the submitted document is accurate and valid.
Prepare merchant agreements and other underwriting activities as a reference for further processing of Static QR for customers.
Ensure all submitted documents and agreements are true, accurate and valid to avoid any financial or reputational losses of the Bank.
Closely work with relevant team to ensure timely set up of merchant products and take proper action to fasten the process to satisfy customers’ demands.
Maintain excellent relationship with all merchants acquired to retain and further cross-sell with them.
Collect merchants’ feedback and escalate to line manager for further addressing and improvements of merchants’ demands.
Resolve merchants’ issues and complaints in timely and professional manner through understanding of the situation and address the issues by reaching a calm and amicable solution.
Prepare individual sales action plans and reports (daily, weekly, monthly) to ensure achievement of the target.
Contribute to the development of sound profitable by creating effective referral nets, including internal relationship, existing customer, and local market activities.
Regularly evaluate own targets – when results fall short of target, understand why and agree what to do differently to improve performance with line manager.
Keep a close eye on local competitors – what they do and how they perform in order to propose new sales opportunity to gain market share.
Keep up-to-date with ABA’s products suites and marketing campaigns to ensure superior product knowledge provided to customers.
Other tasks as assigned by line-manager.

Requirements

Bachelor’s degree or fresh graduate in finance and banking, accounting, or any relevant field.
Minimum one year of experience in sales, merchant sales, outdoor sales, or relevant field in banking industry.
Excellent knowledge of the Bank operations, card operations, risk prevention and management; banking rules and regulations, laws, and all related policies.
Excellent relationship building and management, sales, and customer services skills.
Strong problem solving, negotiation and interpersonal skills.
Ability to use and communicate in both Khmer and English.
Proficient in Microsoft Office and Bank’s software.
Strong dedication to accuracy and efficiency.