U.S. Embassy

American Citizen Services (ACS) Assistant

AdministrativePosted 1 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Experience level

Entry Level

Work Mode

On-site

Languages

English

About the role

BTDC-ID: 41333 CLOSING DATE: 10-Sep-2026 Announcement Positions American Citizen Services (ACS) Assistant Contact Details OFFICE ADDRESS # 1, Street 96, Sangkat Wat Phnum, Khan Doun Penh, Phnom Penh, Cambodia CONTACT NAME Human Resources Office EMAIL TO: [email protected] Announcement Description We are now looking for qualified candidate to fulfill the position below: Announcement Positions American Citizen Services (ACS) Assistant WORKPLACE CIRCUMSTANCES ENVIRONMENT: Government LANGUAGES: English LOCATION: Phnom Penh POSITION CIRCUMSTANCES CAREER CATEGORY: Assistant, Admin / Supervisory SCHEDULE: Full-time SALARY: N/A POSITION SUMMARY Opening Period: August 27 to September 10, 2026 Series/Grade: LE – 1420/8 Salary: (USD) 17,172 per annum (starting salary) Work Schedule: Full-time (40 hours per week) Open-to: All Interested Applicants EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S.
Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
DUTIES & RESPONSIBILITIES: The American Citizen Services (ACS) Assistant provides both passport, citizenship, and special consular services for U.S. citizens in Post’s consular district.
Serves as one of the primary points of contact for U.S. citizens in the consular district and maintains a network of public and private sector contacts who may be able to assist U.S. citizens.
Communicates directly with citizenship applicants and U.S. citizens in distress and assists in the preparation of emergency messaging and website updates.
Works with the ACS Chief, consular officers and other Post staff on crisis preparedness and response.
Performs administrative duties and supports other consular section units as required.
Position occasionally requires challenging, high-profile, and/or time-sensitive work without prior notice after routine business hours.
How to Apply Who May Apply Only applicants who meet the criteria on the “OPEN TO” in a vacancy announcement will receive consideration.
Further information please click here.
(Definition) View Vacancy Announcement To view Vacancy Announcement in full, please follow this link to the Electronic Recruitment Application (ERA) Website How to Apply: You are required to submit a complete online application with all required supporting documents by the deadline of each vacancy.
Failure to do so may result in a determination that the applicants are not eligible and qualified.
All Applicants must apply using internet interface.
You must be logged into your ERA account to apply.
If you are a first-time user and applying for the positions at U.S.
Embassy in Cambodia for the first time, you need to create an ERA account.
To create your ERA account, please follow the steps below: Visit the ERA link Click on the Position that you would like to apply for Click on “Apply to This Vacancy” Click on “Create an Account” on the right-hand side of ERA Login page Fill out the Account Creation form Click Next Click Done After you complete these steps, you will be redirected to the log-in page.
Use your log-in e-mail and password you created to log-in to the ERA page.
After you log-in, you will see your Dashboard Page (Welcome Dashboard) then click on ‘Return to Job Search’ and click on the position title that you want to apply for.
Complete application process and submit your application.
Please follow the submission guidelines and instructions carefully.
How to Apply – User Guide Video Job Applicant User Guide Please contact the U.S.
Embassy, Human Resources Office if you have additional questions regarding applying through ERA.
For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources office.
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Required Skills

American Citizen Servicespassport servicescitizenship servicesspecial consular servicesconsular districtpublic and private sector contactscommunicationcitizenship applicantsU.S. citizens in distressemergency messagingwebsite updatescrisis preparednesscrisis responseadministrative dutiesconsular section unitsElectronic Recruitment Application (ERA) WebsiteERA accountonline applicationsubmission guidelinesinstructions