Mekong River Commission (MRC)

Senior User Researcher and Stakeholder Engagement Expert

Inter-governmental OrganizationPosted 7/1/2026

Location

Phnom Penh

Job Type

CONTRACT

Experience

5+ Years

Level

Senior

Work Mode

On-site

Industry

Inter-governmental Organization

Languages

English, Khmer

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About the role

The Mekong River Commission (MRC) is an inter-governmental agency that works directly with the governments of Cambodia, Lao PDR, Thailand, and Vietnam on joint management of shared water resources and sustainable development of the Mekong River.
The MRC Secretariat works extensively with a diverse range of documents, including reports, briefs, and handbooks.
This role involves leading user research and stakeholder engagement specifically for service development, such as in public services, climate, weather, flood, or disaster risk management services.
The candidate will be responsible for designing and delivering robust research programs and synthesizing user research findings using a wide range of methodologies and techniques to develop actionable research insights.
The role also requires integrating GEDSI (Gender, Equality, and Social Inclusion) considerations directly into research and engagement activities.

Requirements

Master's Degree in Social sciences, development studies, environmental management, service design, public policy, natural resource management, sociology, risk disaster management or relevant interdisciplinary field as a minimum.
Leading user research and stakeholder engagement specifically for service development (such as, in public services, climate, weather, flood, or disaster risk management services) for 5 years as a minimum.
Designing and delivering robust research programs.
The candidate must have a proven ability to analyze and synthesize user research findings using a wide range of methodologies and techniques to develop actionable research insights for 5 years as a minimum.
Strong practical experience successfully integrating GEDSI considerations directly into research and engagement activities for 5 years as a minimum.
Significant prior experience working in the Lower Mekong region for 3 years as a minimum.
Demonstrated experience in hydrometeorological services, flood and drought forecasting, early warning systems, climate services, disaster risk reduction, or related fields is highly desirable and will be considered a strong advantage.
Excellent facilitation, communication, and synthesis skills tailored for complex, multicultural, and multistakeholder environments.
Proven experience in facilitating participatory processes, stakeholder consultations, and community-based training programs, especially within the context of Mekong countries (Cambodia, Lao PDR, Thailand and Viet Nam).
A demonstrated willingness to learn and rigorously test new research and engagement techniques that have been utilized successfully elsewhere for the development of weather and climate services.

Required Skills

User ResearchStakeholder EngagementService DesignPublic PolicyEnvironmental ManagementNatural Resource ManagementSociologyRisk Disaster ManagementResearch Program DesignResearch Program DeliveryData AnalysisResearch SynthesisActionable Insights DevelopmentGEDSI IntegrationHydrometeorological ServicesFlood ForecastingDrought ForecastingEarly Warning SystemsClimate ServicesDisaster Risk Reduction

Compensation Details

About Mekong River Commission (MRC)

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The MRC is an inter-governmental agency working with Cambodia, Lao PDR, Thailand, and Vietnam on joint management of shared water resources and sustainable development of the Mekong River.

Industry

Inter-governmental Organization

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