Fenglin Finance

Risk Control Officer

Banking/ Insurance/ MicrofinancePosted 6/26/2026

Location

Boeng Keng Kang | Phnom Penh

Job Type

OTHER

Experience

1+ Years

Level

Entry

Work Mode

On-site

Industry

Banking/ Insurance/ Microfinance

Languages

Khmer, English, Chinese

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About the role

Verify loan applicants’ information and documents by phone.
Confirm customer identity, employment, income, contact details, and loan purpose.
Assess customer risk levels and provide audit recommendations.
Conduct pre-disbursement confirmation calls and explain loan terms.
Remind customers of upcoming repayments and follow up on overdue accounts.
Maintain accurate customer records and audit documentation.
Report suspicious applications, fraud risks, and abnormal cases.
Support risk control activities, data review, and risk screening.
Perform other audit and customer service tasks as assigned.

Requirements

Bachelor’s degree in Business Administration, Finance, or related field.
At least 1 year of experience in customer service, risk control, collections, or telemarketing is preferred.
Chinese-speaking-50%.
Good communication skills (Khmer + basic English).
Responsible, detail-oriented, and risk-aware.
Basic computer and Microsoft Office skills.
Able to work under pressure with strong execution skills.

Required Skills

Business AdministrationFinanceCustomer ServiceRisk ControlCollectionsTelemarketingChineseCommunication SkillsKhmerEnglishResponsibleDetail-orientedRisk-awareComputer SkillsMicrosoft OfficeWork under pressureExecution Skills

Compensation Details

Bonus:Audit Performance Incentive, Repayment Performance Incentive, Full Attendance Bonus

Benefits

Basic Salary (Nego)
Audit Performance Incentive
Repayment Performance Incentive
Full Attendance Bonus
Opportunities for promotion
Possibility for job training
Learn new skills and techniques

About Fenglin Finance

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Industry

Banking/ Insurance/ Microfinance

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