Smiling Gecko Cambodia (SGC)

Night Auditor

Accounting / AuditingPosted 1 w ago

Location

Kampong Chhnang Province

Job Type

FULLTIME

Experience

1+ Years

Experience level

Entry Level

Work Mode

On-site

Industry

Hospitality

Languages

English, Khmer

About the role

Handle guest check-ins and check-outs during night shifts, including late arrivals and early departures, while ensuring smooth and efficient service.
Respond promptly and professionally to guest inquiries, requests, and complaints to maintain a high standard of guest satisfaction.
Monitor guest arrivals, departures, and room occupancy to ensure accurate room status and smooth operations.
Manage reservations by taking and confirming bookings via telephone, email, or online platforms.
Coordinate effectively with security, housekeeping, and maintenance teams during the night shift to address any operational needs.
Review and reconcile all daily transactions from the front office, restaurant POS, and other outlets to ensure accuracy.
Balance and close all cashier reports, making sure all financial records for the day are complete and correct.
Post room and tax charges and verify that all transactions are accurately recorded in the property management system (e.g., eZee Absolute).
Generate and submit daily night audit reports to management in a timely manner.
Assist management with administrative and operational tasks as required.

Requirements

Bachelor's Degree in Hospitality, Accounting, Administration, or related field, or High Diploma as a minimum.
1 to 2 years of experience as a Night Auditor or in front office, accounting, or night shift operations in a hotel or similar environment.
General & Technical Skills: Experience with hotel reservations software, understanding of how travel planning websites operate like Booking and TripAdvisor, strong numerical and accounting skills, excellent communication and customer service skills, and good computer literacy (MS Excel, Word, and accounting or POS/eZee Absolute software).
Soft Skills: Strong problem-solving and time management abilities, and able to work independently with minimal supervision.

Required Skills

Hotel Reservations SoftwareTravel Planning Websites (Booking, TripAdvisor)Numerical and Accounting SkillsCommunicationCustomer ServiceComputer LiteracyMS ExcelMS WordAccounting SoftwarePOS/eZee Absolute SoftwareProblem-solvingTime ManagementIndependent WorkeZee Absolute