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SATHAWAT VENTURES CO.,LTD.

Senior Learning & Development Officer

GeneralPosted 2 d ago

Location

Phnom PenhKhan Sen SokOu Baek K'am

Job Type

FULLTIME

Experience

3+ Years

Experience level

Associate

Work Mode

On-site

Industry

Food and Beverage Retail

Languages

English, Khmer

Description

Facilitates learning programs and supports capability development across all employees. Improves training quality, monitors learning effectiveness, and supports operational readiness through structured training delivery, feedback review, and post-training follow-up.

  • Facilitate onboarding, operational, refresher, and development training programs across all employees to achieve at least 90% training completion rate
  • Conduct training assessments, quizzes, and post-training evaluations to measure learning effectiveness and capability improvement
  • Analyze training feedback, operational observations, and learning data to identify training gaps and recommend corrective actions
  • Develop draft training materials, SOP learning content, training guides, and learning references to maintain learning consistency
  • Coach employees during and after training sessions to strengthen learning application and improve post-training performance
  • Monitor training compliance and follow up on overdue learning requirements to maintain timely training completion status
  • Coordinate operational training and development activities with relevant stakeholders to support force readiness
  • Conduct place visits and training observations to evaluate practical learning application and maintain average training feedback score of 4.2/5 or above
  • Guide L&D Officers on training coordination standards, documentation practices, and operational flows to maintain consistency and reporting accuracy
  • Verify training attendance records, assessment results, and learning documentation to maintain accurate reporting and audit readiness
  • Prepare monthly training summaries, assessment insights, and learning reports for Supervisor review

Requirements

  • Bachelor’s degree in Human Resource Management, Administration, Education, or related field
  • 3–5 years of experience in Training, Learning & Development, or Human Resource
  • Good knowledge of training facilitation, learning assessment, and training documentation
  • Able to facilitate training sessions and engage employees effectively
  • Able to review training feedback and identify learning improvement areas
  • Good Microsoft Office, Google space, and training tracking tool skills
  • Good coaching, communication, and follow-up skills
  • Able to organize training tasks and complete reports within timelines

Required Skills

Training FacilitationLearning AssessmentTraining DocumentationTraining Feedback ReviewIdentifying Learning Improvement AreasMicrosoft OfficeGoogle WorkspaceTraining Tracking ToolsCoachingCommunicationFollow-upOrganizing Training TasksReport CompletionEngaging EmployeesGoogle space

About SATHAWAT VENTURES CO.,LTD.

Industry

Food and Beverage Retail

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